Acalvio ShadowPlex vs. Armor

Acalvio shadowplex is a program with the benefit of having a totally innovative new technology for the protection of the network its users, once this program is executed it will manifest an artificial intelligence that will allow it to detect and rule out all threats to my work, I I recommend it for the effectiveness it has given us for a long time.

Incentivized

Armor gives you what you need to be successful regardless of technical ability. If you can maintain the systems yourself, you are definitely ahead of the game with their service. If you're not prepared to configure and maintain the systems, they do a pretty good job of getting it set up during the onboarding process so that you don't need to dig into the technical guts too much. If you find yourself in over your head, their support staff can handle it for you in most cases.

Incentivized

• One of the best things that I like about acalvio shadowplex is the most innovative solutions that it offers to have in our possession, there are few programs of this style that are capable of offering fully automated security.
• This program increases the credibility of our work, this software protects one hundred percent of our most important information and the assets of my work and is not affected by any kind of virus on the web.

Incentivized

• Security - we have requirements met right out of the box and the implementation of new resources is done with security in mind.
• Speed - We can scale resources easy and the infrastructure is fast and efficient.
• Responsiveness - Support tickets are handled very fast with almost immediate solutions.

Incentivized

• One of the negative points that we have found in this program is, by far, its cost and payment plans that it offers to each of its new users, the truth is that the rate seems somewhat high to us.
• It should be mentioned that the weight and size of this program can be very high, this is a problem because it compromises the space on my system and with other equally important programs.

Incentivized

• Authentication and access against the secure messaging portal is overkill when the response I'm logging in to see merely says, "yes, we have your message. An agent will respond shortly". There should be an option to receive updates like this through email.
• The online portal that allows us to clone servers is very slow to respond. More than once I've spun up an additional server due to the lack of visual feedback on the initial request.
• The web application firewall does not seem to be sophisticated enough to differentiate between logged in administrators and end users. We use a CMS system which allows admins to create scripts. These often get barred by the WAF even though they are not malicious.

Incentivized

Approximately 50% of all messages we receive are automated. Either that an agent will be assigned, has been assigned, or a ticket is closed. I'd like to see more 'real' interaction, and less box ticking, though I appreciate process has to be followed. That's the one point off. Everything else is very good.

Incentivized

• This program was designed to provide multiple autonomous solutions to each of its users immediately, in our case we are satisfied with the security that this program provides us every time we work.
• We have the knowledge of working at least with different programs with the same shadowplex acalvio function, but none has been as effective as this one, since the level of technology allows it to be much more effective in ruling out any type of threat.

Incentivized