Accenture myConcerto vs. CallTower

Accenture myConcerto

CallTower

4 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Accenture myConcerto	N/A	N/A	Accenture myConcerto is a tool that enables users to harmonize SAP technologies, applications and capabilities to amplify business results in the intelligent enterprise.	N/A
CallTower	Score9.3 out of 10	N/A	Founded in 2002, CallTower is a global cloud-based, enterprise-class Unified Communications, Contact Center and Collaboration solutions provider for organizations worldwide. CallTower provides, integrates and supports solutions, including Microsoft® Teams Direct Routing, Operator Connect, Office 365, GCC High Teams Audio Conferencing and PSTN, Cisco® Webex Calling / UCM, Cisco® CCPP, CT Cloud UCaaS, CT Cloud Meeting powered by Zoom and four contact center options, including Five9 for business…	N/A

Pricing

Accenture myConcerto

CallTower

No answers on this topic

No answers on this topic

Pricing Offerings
Accenture myConcerto	CallTower
Free Trial
No	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Optional

No setup fee

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User Ratings
	Accenture myConcerto	CallTower
Likelihood to Recommend	- (0 ratings)	10.0 (1 ratings)

User Testimonials
	Accenture myConcerto	CallTower
Likelihood to Recommend	Accenture No answers on this topic	CallTower If you're looking to optimize your spend and resources around a corporate telephony solution, CallTower stands up against anything else I've seen. Lowering help desk tickets, allowing great communication and collaboration opportunities to thrive and providing a solution that just works! Incentivized Rob Taylor IT Director Read full review
Pros	Accenture No answers on this topic	CallTower Optimized integration with Teams Implementation was the 'flagship' experience for us Ongoing support is real not just empty promises The implementation model was extremely well thought out and was definitive Incentivized Rob Taylor IT Director Read full review
Cons	Accenture No answers on this topic	CallTower Honestly nothing, I stack up other implementations against theirs, it was that good! Incentivized Rob Taylor IT Director Read full review
Alternatives Considered	Accenture No answers on this topic	CallTower 8x8 was our 2nd choice however for us they priced themselves out of the decision and we also tend to keep awareness around being right sized to the solutions we choose. With 8x8 we felt that their propensity to cater to large Enterprise would mean that we were the 'small fish in a large pond'. Being right sized means that we're not the largest fish but also not the smallest, which means that we get the right level of attention for who we are. Incentivized Rob Taylor IT Director Read full review
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