Masergy provides managed communications and contact center (powered by Cisco Webex), managed SD-WAN (powered by Fortinet), as well as managed security services.
Accenture Managed Security provide great security against cyber threats detection, application security, cloud security, digital security and security risk. it forms a secure circle around infrastructure and manage in a well manager without manual intervention. It perform all task automatically which is great. if your infrastructure at risk Accenture Managed Security is an amazing service. If organisation doesn't expose much towards digital security then Accenture Managed Security doesn't make much sense
I have used Masergy across a few different jobs, spanning over a decade and they have always come through with what they promised the solution has always had rock-solid stability and the team has always been present to address my questions and concerns.
Clunky UI in some areas - Settings for example. You have to drop down boxes to get to your audio settings. This is time consuming while trying to fix your audio devices.
No easy way to switch audio devices.
No 'universal' text box to type a number in to dial. You have to click a tab. I sometimes type the number in the 'What's on your mind' box accidentally.
I have worked with Masergy for many years and what really keeps me as a customer is their fantastic partnership. No matter how quickly our business is growing or downsizing, no matter how quickly we have to pivot in another direction, Masergy has been a strong partner and has always been present to help us through situations.