Strong Business Partner and always delivers
June 27, 2022

Strong Business Partner and always delivers

Kevin Arts | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Masergy

Masergy is a key partner in helping us have a flexible Layer 3 MPLS network for all of our major customers and partners.
  • MPLS
  • Design/Implemetation
  • Security
  • Support used to be a lot better
  • smaller term contracts (less than 12 months) for the Healthcare field
  • Quicker Implementation
  • Flexibility
  • Security
  • Reliability
  • Positive ROI
  • Quick and flexible growth
  • fantastic support
I have worked with Masergy for many years and what really keeps me as a customer is their fantastic partnership. No matter how quickly our business is growing or downsizing, no matter how quickly we have to pivot in another direction, Masergy has been a strong partner and has always been present to help us through situations.

Do you think Masergy delivers good value for the price?

Yes

Are you happy with Masergy's feature set?

Yes

Did Masergy live up to sales and marketing promises?

Yes

Did implementation of Masergy go as expected?

Yes

Would you buy Masergy again?

Yes

I have used Masergy across a few different jobs, spanning over a decade and they have always come through with what they promised the solution has always had rock-solid stability and the team has always been present to address my questions and concerns.