SolarWinds Access Rights Manager (ARM) vs. BeyondTrust Endpoint Privilege Management

SolarWinds ARM is best used for large organiziation with users exceeding 1000 users or employee with varius roles and permissions. Controll access rights and prevening data leakes. Auditing and monitoring users access to see if users are accessing data that they are not supposed to see. Reporting when users rights are expired and degrant permissions

Incentivized

It is an absolute must in all organizations where security is taken seriously. For organizations where there is a tendency among the users' end to abuse access privileges, this tool comes in handy. It has features that would enable the administrator to look through video logs to see what was done by a specific user. Also has the capability to terminate or lock users/ user sessions.

Incentivized

• SolarWinds Access Rights Manager is easy to set up and configure. We had the first report generated in a few hours.
• The automated feature for the reports is great. We just set it and forget it and now the reports get emailed on schedule.

Incentivized

• Allow applications updates without IT need
• Block dangerous applications
• Block unknown applications
• Elevate some windows basic function as installing local printer

Incentivized

• Licensing model when we changed over to SolarWinds was [I feel] a nightmare. It needs to be more streamlined and SolarWinds needs to understand what their customers require. When we changed over to SolarWinds we found it very hard to get answers to what modules we were still licensed for.
• Our current system is not functioning. We can't login to the application with the accounts we created that were working. The error that appears doesn't help to resolve it. So at present we just renewed licenses for this year and we can't use the system.

Incentivized

• Better communication to customers on new release compatibility
• Crowd-sourced rule logic for specific applications would be nice (I hear underway)
• Technical support processes could be a bit improved

Incentivized

It is in place and working. No time or money to consider anything else.

Incentivized

The GUI is pretty straight forward and easy to learn for new employees. All changes that have been made over the years have not required additional training. Reports generated are easily viewed in Excel, and can be added into our reporting file seamlessly

Incentivized

BeyondTrust Endpoint Privilege Management is really usable thanks to the Cloud platform that provide central management, analytics, updates and policy definitions. For policies, quickstart covers around 80% of the overall configuration and we just have to define home made applications and dedicated use cases. From the user perspective, messages can be customized so it's easy to understand for user and they have an endpoint application to follow workflows approval.

Incentivized

On occasion the server will need to be restarted to get things running again

Incentivized

We've had no availability issues.

Incentivized

Satisfactory performance

Incentivized

We've had no performance issues.

Incentivized

Very slow response times and sometimes I found the solution and ended up sharing it with support

Incentivized

The product performed to the level of our requirements.

The in person training was great. Very informative and the trainer was great. I would highly recommend this option if you're hesitant. Any questions can then be directed to support. Support is great as well, and will definitely help answer any questions. I would definitely
recommend adding some type of training as it was very helpful for our
staff.

Incentivized

It was informative and very helpful. They provide a lot of courses that give you exactly what is needed to manage the product. Any questions can then be directed to support. I would definitely recommend adding some type of training as it was very helpful for our staff. The online training sufficed for us.

Incentivized

It was my first exposure to this type of product and I wasn’t given the time to figure out how best to implement it. I would say get a plan together of what you are tying to accomplish first

Incentivized

BeyondTrust was super helpful with implementation and it only took a few weeks to get it up and running.

Incentivized

While the CatTools are used mainly by a colleague of mine, DameWare is only used periodically and definitely not on a daily base. We chose ARM (when we bought it, it was called 8Man) because it had a good and well fitting set of features for a reasonable price. In addition to that, we could quite easily configure some features for our needs. Other products didn't get even close to this feature list for this price.

Incentivized

BeyondTrust Endpoint Privilege Management has more features than CyberArk and more detailed options for configurations. BeyondTrust Endpoint Privilege Management is more focused on setting up access-related endpoints, which requires some fine tuning and understanding for use cases where a single endpoint has to be shared with multiple vendors. CyberArk's setup is more geared to users' accounts and then endpoint management under the user accounts.

No experience with this

Incentivized

It's very easy to deploy with minimal interruption.

Incentivized

• Because it's cut down on the mistakes and time lost creating new user accounts, this has meant there is a reduction in tickets relating to changes needing to be made to user accounts. Whether this was the incorrect spelling of the name, or the need to add/remove security groups. With ARM now doing the user creation along with the templates we've created, this has dramatically cut down the number of support tickets regarding user accounts, meaning our team now has more time to tend to other pending tickets.

Incentivized

• We are able to securely monitor activity from vendors accessing our network.
• This meets our cybersecurity objectives of securing our OT networks.
• The benefits far outweigh the initial cost of the software.