Best IAM tool on a budget for SMB
December 21, 2020

Best IAM tool on a budget for SMB

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with SolarWinds Access Rights Manager (ARM)

We use SolarWinds Access Rights Manager [(ARM)] across the entire organization. It was primarily put in place to meet audit requirements when granting access to AD groups, file shares and onboarding or offboarding user accounts. We also just began to use the reconciliation feature as it is now available for AD groups.
  • Very good integration with Active Directory
  • Tracking changes made in Active Directory
  • Approvals for access to different group memberships
  • Helps us to improve our processes
  • The emails generated could be improved, a little HTML or RTF goes a long way to readability
  • The UI was designed by a coder, would be better to have some usability testing done.
  • Better integration with non AD applications
  • It is a pain for users to now have to go through a process
  • Data owners aren't always available in a small company which makes urgent requests difficult.
  • The reconciliation is great at cleaning up privileges for users who shouldn't have them.
We looked at Okta, Sailpoint, and some others but they were cost prohibitive and we needed to slap something together quickly and these required a lot of planning before implementation. Planning is a good thing and would certainly have helped but I wasn't given the option of moving the launch date. Given those constraints, this was really the only option.

Do you think SolarWinds Access Rights Manager (ARM) delivers good value for the price?

Yes

Are you happy with SolarWinds Access Rights Manager (ARM)'s feature set?

Yes

Did SolarWinds Access Rights Manager (ARM) live up to sales and marketing promises?

Yes

Did implementation of SolarWinds Access Rights Manager (ARM) go as expected?

No

Would you buy SolarWinds Access Rights Manager (ARM) again?

Yes

I believe Solarwinds [Access Rights Manager (ARM)] is best designed for SMB. We looked at the leaders in Identity Access Management and were quoted big numbers and long timelines. We needed to have something up a running in a couple months without breaking the bank. This fit the bill and met most of the audit requests.