28 Ratings
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Score 7.7 out of 100
3 Ratings
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Score 8 out of 100

Attribute Ratings

  • Symantec IGA (formerly Layer7 Identity Suite, from CA) is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

7.6

SolarWinds Access Rights Manager (ARM)

76%
13 Ratings
9.0

Symantec IGA

90%
1 Rating

Likelihood to Renew

9.1

SolarWinds Access Rights Manager (ARM)

91%
2 Ratings

Symantec IGA

N/A
0 Ratings

Usability

5.5

SolarWinds Access Rights Manager (ARM)

55%
1 Rating

Symantec IGA

N/A
0 Ratings

Availability

8.2

SolarWinds Access Rights Manager (ARM)

82%
1 Rating

Symantec IGA

N/A
0 Ratings

Performance

7.3

SolarWinds Access Rights Manager (ARM)

73%
1 Rating

Symantec IGA

N/A
0 Ratings

Support Rating

4.5

SolarWinds Access Rights Manager (ARM)

45%
1 Rating

Symantec IGA

N/A
0 Ratings

Implementation Rating

6.8

SolarWinds Access Rights Manager (ARM)

68%
2 Ratings

Symantec IGA

N/A
0 Ratings

Product Scalability

4.5

SolarWinds Access Rights Manager (ARM)

45%
1 Rating

Symantec IGA

N/A
0 Ratings

Likelihood to Recommend

SolarWinds Access Rights Manager (ARM)

It [SolarWinds Access Rights Manager (ARM)] is well suited for small to medium sized companies who want to enhance and ease up their daily work. As well as it is suited for organized structures, it has its problems with very complex environments. For example, if you are working with direct and multiple permissions instead of having more granular group based permissions.
Anonymous | TrustRadius Reviewer

Symantec IGA

If an organization is looking for a good comprehensive identity management/governance suite that is easy to implement, CA identity manager may be a good/robust product. It is best to understand specific use case for your organization and try out the product before a final purchase decision as is the case with all sw products.
Shiv Shivakumar | TrustRadius Reviewer

Pros

SolarWinds Access Rights Manager (ARM)

  • SolarWinds Access Rights Manager is easy to set up and configure. We had the first report generated in a few hours.
  • The automated feature for the reports is great. We just set it and forget it and now the reports get emailed on schedule.
Anonymous | TrustRadius Reviewer

Symantec IGA

  • It has complete identity management and governance capabilities equipped with a simple, intuitive user experience and helps simplify processes such as user access requests and access certifications. This in turn helps in improved productivity and user satisfaction.
Shiv Shivakumar | TrustRadius Reviewer

Cons

SolarWinds Access Rights Manager (ARM)

  • Licensing model when we changed over to SolarWinds was [I feel] a nightmare. It needs to be more streamlined and SolarWinds needs to understand what their customers require. When we changed over to SolarWinds we found it very hard to get answers to what modules we were still licensed for.
  • Our current system is not functioning. We can't login to the application with the accounts we created that were working. The error that appears doesn't help to resolve it. So at present we just renewed licenses for this year and we can't use the system.
Anonymous | TrustRadius Reviewer

Symantec IGA

  • Bringing on new users and removing existing user when new employee/contractors join or leave an organization can be improved by linking directly to HR module.
  • The slightly complicated GUI makes drill down difficult for a new user.
Shiv Shivakumar | TrustRadius Reviewer

Pricing Details

SolarWinds Access Rights Manager (ARM)

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Symantec IGA

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Likelihood to Renew

SolarWinds Access Rights Manager (ARM)

SolarWinds Access Rights Manager (ARM) 9.1
Based on 2 answers
It is in place and working. No time or money to consider anything else.
Anonymous | TrustRadius Reviewer

Symantec IGA

No score
No answers yet
No answers on this topic

Usability

SolarWinds Access Rights Manager (ARM)

SolarWinds Access Rights Manager (ARM) 5.5
Based on 1 answer
End user experience is much better than administration
Anonymous | TrustRadius Reviewer

Symantec IGA

No score
No answers yet
No answers on this topic

Reliability and Availability

SolarWinds Access Rights Manager (ARM)

SolarWinds Access Rights Manager (ARM) 8.2
Based on 1 answer
On occasion the server will need to be restarted to get things running again
Anonymous | TrustRadius Reviewer

Symantec IGA

No score
No answers yet
No answers on this topic

Performance

SolarWinds Access Rights Manager (ARM)

SolarWinds Access Rights Manager (ARM) 7.3
Based on 1 answer
Satisfactory performance
Anonymous | TrustRadius Reviewer

Symantec IGA

No score
No answers yet
No answers on this topic

Support Rating

SolarWinds Access Rights Manager (ARM)

SolarWinds Access Rights Manager (ARM) 4.5
Based on 1 answer
Very slow response times and sometimes I found the solution and ended up sharing it with support
Anonymous | TrustRadius Reviewer

Symantec IGA

No score
No answers yet
No answers on this topic

Implementation Rating

SolarWinds Access Rights Manager (ARM)

SolarWinds Access Rights Manager (ARM) 6.8
Based on 2 answers
It was my first exposure to this type of product and I wasn’t given the time to figure out how best to implement it. I would say get a plan together of what you are tying to accomplish first
Anonymous | TrustRadius Reviewer

Symantec IGA

No score
No answers yet
No answers on this topic

Alternatives Considered

SolarWinds Access Rights Manager (ARM)

I found the installation and configuration to be much easier and more straightforward. What also assisted in the decision to go with Access Rights Manager, was the fact we already made use of Solarwinds products. Knowing from previous experiences with their support staff, meant we knew how great their after-hours support was whenever we had any technical issues with the platform. We felt it would be better to keep it all under one roof so to speak
Anonymous | TrustRadius Reviewer

Symantec IGA

The final contenders were CA and Oracle - Oracle was tedious to implement and maintain while on the other hand CA was easy to implement and maintain and came at a much lower price.
Shiv Shivakumar | TrustRadius Reviewer

Scalability

SolarWinds Access Rights Manager (ARM)

SolarWinds Access Rights Manager (ARM) 4.5
Based on 1 answer
No experience with this
Anonymous | TrustRadius Reviewer

Symantec IGA

No score
No answers yet
No answers on this topic

Return on Investment

SolarWinds Access Rights Manager (ARM)

  • Team leads recieve automated reports of permissions within their team, and it allows them to proactively audit their team members
  • Security specialists have really clear dashboards to audit individuals
  • We can be sure we never leave a permission open after a person leaves
Dylan Eikelenboom | TrustRadius Reviewer

Symantec IGA

  • For us, it was a fairly easy implementation over 60 day period that provided ROI fairly quickly
Shiv Shivakumar | TrustRadius Reviewer

Screenshots

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