Accruent Lucernex vs. Planon Universe

I believe Accruent is well suited for companies with a large amount of leased assets that need to be accounted for under the new accounting standard. Companies with fewer leases would not need an intricate tool of this size. It is suited for both real estate and equipment leases, which makes up the entirety of our portfolio.

Incentivized

It's best suited for IWMS like Manufacturing system or Facilities Management, it's highly used in facility management, it's great Space Management having an option of CAD is very useful and Asset Lifecycle Maintenance provide you the great way to optimize the maintenance and helps is great decision driven for optimizing Maintenance

Incentivized

• Lucernex does an excellent job of listening to its customers to continue enhancing the product to make it the best in the industry and to continue to partner with their customers on this endeavor.
• Lucernex's product is an intuitive product that allows its end users to customize and manager their own fields and pages to tailor individual company's needs.

Incentivized

• Space Management
• Asset Management
• Work Order Management

Incentivized

• The sales person we worked with seemed to have some communication gaps when passing off to the implementation team.
• The implementation start was rocky due to enduring disconnect on our needs versus what was included in the SOW.
• As a client, we were not clear on what was fundamentally included in our SOW and how that would impact the end-product.

Incentivized

• UI issues
• System is difficult to implement and Complex
• Pricing is high

Incentivized

It's great for Facility Management all the data under one roof, be it Space Management to Asset Management, proper maintenance and planning of work orders and preventive maintenance. Optimising the cost of maintenance and providing better decision making based on available data. Everything's under one roof, but the price is too high and implementation cost is more

Incentivized

The trainers were knowledgeable and engaging in presenting the materials, and their emphasis on important concepts was helpful (I would rate the trainers themselves a 9!). However, I do not believe there's anything we learned in the in-person training that could not have been taught via live web-classroom. Traveling a significant distance (in our case) to Austin, TX for only approx. 12 hours in the classroom was (in my opinion) not necessary, since the same material could have been presented via live web-classroom and saved us the expense and travel-time. I would encourage Lucernex to consider moving to a live web-classroom format in the future; an online live format would still allow for participation and questions from the participants while saving clients' time and money

Incentivized

I cannot recall exactly what other products we reviewed before choosing Lucernex, but one of the leading factors was how highly customizable the software was. We had previously been using Retail Lease which was an older program with buckets of data stored everywhere. During the data mapping process, we were able to easily find a home for all of this "random" data

Incentivized

Incentivized

• Lucernex was able to complete our business objective to manage and process all of our Lease Accounting entries within the software.
• Lucernex has enabled all of our departments to become better connected, work together to create synergies and transparency to better meet business objectives.

Incentivized

• Asset Maintenance
• Space Management
• Resource Management

Incentivized