Accruent Lucernex vs. Tenant Turner

I believe Accruent is well suited for companies with a large amount of leased assets that need to be accounted for under the new accounting standard. Companies with fewer leases would not need an intricate tool of this size. It is suited for both real estate and equipment leases, which makes up the entirety of our portfolio.

Incentivized

Tenant Turner is suited for managing rental properties because tenants can easily schedule viewings online. It is easier to monitor vacant rental properties', and check activation status, lead count, and viewings count. It gives rental, lead and viewing activity reports.

Incentivized

• Lucernex does an excellent job of listening to its customers to continue enhancing the product to make it the best in the industry and to continue to partner with their customers on this endeavor.
• Lucernex's product is an intuitive product that allows its end users to customize and manager their own fields and pages to tailor individual company's needs.

Incentivized

• schedule showings
• provide access to future tenants to view the property
• easily monitoring of access for property management companies

Incentivized

• The sales person we worked with seemed to have some communication gaps when passing off to the implementation team.
• The implementation start was rocky due to enduring disconnect on our needs versus what was included in the SOW.
• As a client, we were not clear on what was fundamentally included in our SOW and how that would impact the end-product.

Incentivized

• we receive reports that prospect tenants do not receive the codes
• code do not work at times

Incentivized

The trainers were knowledgeable and engaging in presenting the materials, and their emphasis on important concepts was helpful (I would rate the trainers themselves a 9!). However, I do not believe there's anything we learned in the in-person training that could not have been taught via live web-classroom. Traveling a significant distance (in our case) to Austin, TX for only approx. 12 hours in the classroom was (in my opinion) not necessary, since the same material could have been presented via live web-classroom and saved us the expense and travel-time. I would encourage Lucernex to consider moving to a live web-classroom format in the future; an online live format would still allow for participation and questions from the participants while saving clients' time and money

Incentivized

I cannot recall exactly what other products we reviewed before choosing Lucernex, but one of the leading factors was how highly customizable the software was. We had previously been using Retail Lease which was an older program with buckets of data stored everywhere. During the data mapping process, we were able to easily find a home for all of this "random" data

Incentivized

This tool is very easy to use, very convenient and most importantly a toll that helps organize rental properties

Incentivized

• Lucernex was able to complete our business objective to manage and process all of our Lease Accounting entries within the software.
• Lucernex has enabled all of our departments to become better connected, work together to create synergies and transparency to better meet business objectives.

Incentivized

• easily monitoring of rental properties
• once a property is rented, it's easy to deactivate the viewing access online so people are no longer allowed to view a certain property unlike if it is done manually

Incentivized