Ace Cloud VDI vs. Azure Virtual Desktop

I appreciate that a backup of my data is regularly updated and stored at more than one location in the U.S. One
of our employees got a new computer about a month after we started using Act
Cloud Hosting, and the employee simply contacted tech support and they helped
her get her new computer connected to the server and she was back working in a
very short time. And I appreciate that they have always followed up after a tech support request to make sure that I am satisfied.

1. Overall we had excellent cost reduction after migrating from Citrix. We no longer need per-user CALs, and can scale our environment down to match usage. 2. Since the hosts are in Azure, Multi-session Windows 11 is fantastic. 3. Ability to Scale up to meet usage has saved us during several critical outages.

Incentivized

• They are quick to set up the server
• They asked all the right questions the first time.
• They are helpful on their documentation and allowing us to train on using the system.
• They sent detailed email on how to log in and use the system.

• Better computing power
• Configurable System and as per team needs configuration can be added or removed at ease
• Internet Connectivity within the cloud system is way better than our home / office internet connections
• No heating issues on personal machines, leaving all the worry on actual data center machines

Incentivized

• Centralization of communication. My experience tells me that there are people initiating emails without the knowledge and the status of the progress with the installation

• While it is PaaS it would be nice to have some monitoring insights into some parts of the offering
• Migrating user sessions from one host to another (to be able to downscale) would be awesome
• It would be nice to have a more seamless deployment of FSLogix in a AVD Enviroment

Incentivized

It was a savior and I had no issues that were not easily resolved. There was always someone there no matter what time. It was easy to use and most important it saved me tons of money and time. It just was a great decision to use there product and services.

Incentivized

Stability and latency complaints are common, but not experienced by all users. A drop in overall productivity can be seen in contributors who rely on a lot of copy-pasting for editing, so some such commands are not instantaneous. Set up is intuitive and the tool is simple enough. It was quick to adopt and stick to.

Incentivized

We selected Ace Cloud Hosting as it has been serving the clients for 14+ years all around the globe. Ace Cloud Hosting has 24*7 customer support available and every time I or any of my team members had any difficulties using the product they were able to solve instantly.

They are all part of my company's environment.

Incentivized

• Saved me two extra users to QuickBooks which prices kept increasing for Accountants with Payroll.
• It allowed me to focus on tax returns which my billable hours are more then data entry and not have to stop in QuickBooks for someone to use my computer.

Incentivized

• Generally, Positive so far. From business objectives, we covered security, scalability and efficiency but implementing AVD.
• User are able to work securely from anywhere and support hybrid model as well.
• however, ongoing attention require to make sure you are not over sizing the host pools and cost remain in expected budget.

Incentivized