ACES (Automated Compliance and Evaluation System) Web Audit Technology vs. FinnOne Neo

The technology is very well suited for QC audits. It is also flexible enough to create audits for other purposes within the mortgage industry.

FinnOne [Neo Cloud helped] with the complete loan lifecycle from the first time a customer contacts us all the way to the end. It helps with better loan decisions. We use it to process a lot of loans and we like the faster process and the paperless process as well. I cannot think of anything negative to say about this system.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Peer comparisons
• Question filtering
• Response resolutions

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Process automation across banking use cases like customer onboarding.
• Multi dimensional reporting analytical view.
• Open integration platform.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Reporting is through Business Objects, which requires someone proficient in that technology. If ACES could provide more assistance in this area it would wonderful.
• A more detailed user guide. Not all processes are explained well.
• Provide the ability to view updates in a PDF format so that we can review them at one time instead of one item at a time.

• The interface could be improved because there is some confusion in certain areas that need to be more friendly and clear.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Similarity. It had better pricing and servicing module.

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

FinnOne [Neo Cloud] is at a lower cost. it provides better efficiency and an improved workflow. It saves time and storage with its paperless function. It helps with organizing and managing customer data. Provides superb loan making decisions. It is easy to use and implement in an organization. Overall it makes things work smoothly.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• ACES has assisted in organizing, streamlining and automating our qc processes as well as other required audits.

• Improved business revenue.
• Less user drops.
• Analytical information.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info