ACES Web Audit Technology vs LoanPro

• Peer comparisons
• Question filtering
• Response resolutions

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• Smooth Sleek UI and Zero Bugs (so far!)
• Customizable Segmentations (Loan Statuses/Portfolios)
• Several Bolt-On Ready-To-Go Integrated Vendors for items like SMS Email Phone etc.

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• Reporting is through Business Objects, which requires someone proficient in that technology. If ACES could provide more assistance in this area it would wonderful.
• A more detailed user guide. Not all processes are explained well.
• Provide the ability to view updates in a PDF format so that we can review them at one time instead of one item at a time.

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• Screen spacing can be improved or optimized better.
• Contract is somewhat rigid to Loan Volumes.

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• ACES has assisted in organizing, streamlining and automating our qc processes as well as other required audits.

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• Better Customer Experience
• More Control over Security Levels (Employees & Vendors)
• Increased Scalability to Grow

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