Acquire.io vs. Kommunicate Customer Messaging Software

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Acquire.io
Score 9.8 out of 10
Enterprise companies (1,001+ employees)
Acquire is a scalable suite of tools equipping service agents with no-download interactive co-browse, live chat, chatbot, video & voice calling. Web and in-app - guide your customers in real time to reduce churn and increase conversion. The application is designed to streamline customer conversations for sales, support and onboarding.N/A
Kommunicate
Score 0.0 out of 10
N/A
The way customer conversations and support are happening is broken, redundant, and time and cost-inefficient. And Kommunicate aims to correct it. Kommunicate is a human + bot hybrid customer support software for proactive, real-time, and personalized support. The amount of customer service queries is ever increasing. That is why AI becomes extremely important. With chatbots, businesses can serve their customers effectively without spending vast amounts of time, resources, and…
$0
Talk to us
Pricing
Acquire.ioKommunicate Customer Messaging Software
Editions & Modules
No answers on this topic
Business
$0.00
Talk to us
Start
$40
For early-stage startups and individuals
Scale
$100
For growing companies with small teams
Grow
$400 /mo
For high growth companies and large teams
Offerings
Pricing Offerings
Acquire.ioKommunicate
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeNo setup fee$40 For early-stage startups and individuals
Additional DetailsWhen you sign up for your trial of Support you'll have access to all Team Package features. At any point during the trial, you can choose a plan and pay by credit card, debit card or paypal from within your account.
More Pricing Information
Community Pulse
Acquire.ioKommunicate Customer Messaging Software
Best Alternatives
Acquire.ioKommunicate Customer Messaging Software
Small Businesses
Gist
Gist
Score 9.5 out of 10
Front
Front
Score 9.0 out of 10
Medium-sized Companies
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Enterprises
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Acquire.ioKommunicate Customer Messaging Software
Likelihood to Recommend
9.0
(1 ratings)
-
(0 ratings)
Support Rating
9.0
(1 ratings)
-
(0 ratings)
User Testimonials
Acquire.ioKommunicate Customer Messaging Software
Likelihood to Recommend
Acquire
Our company uses Acquire's co-browse and chat functionality to assist customers with technical issues with our website, help clarify what to enter into our online loan applications, and provide service through website and mobile chat. It is very effective for these use cases.
Read full review
Kommunicate (Intentive Technologies Pvt Ltd.)
No answers on this topic
Pros
Acquire
  • Acquire is easy to implement and integrate with websites.
  • Very responsive to new development requests and support.
  • Acquire is esy to use for both the customer and service agent.
Read full review
Kommunicate (Intentive Technologies Pvt Ltd.)
No answers on this topic
Cons
Acquire
  • The product is stand-alone chat and co-browse, not really omni-channel.
  • Workforce management features, work distribution and control, could use some improvement.
Read full review
Kommunicate (Intentive Technologies Pvt Ltd.)
No answers on this topic
Support Rating
Acquire
They are very responsive to inquiries, and quickly make product changes when asked.
Read full review
Kommunicate (Intentive Technologies Pvt Ltd.)
No answers on this topic
Alternatives Considered
Acquire
We looked at ZenDesk, Genesys, and other products. We selected Acquire because their online demo is pretty amazing, they are easy to integrate/implement, and were very responsive during initial conversations.
Read full review
Kommunicate (Intentive Technologies Pvt Ltd.)
No answers on this topic
Return on Investment
Acquire
  • Acquire gave us chat as a service channel.
  • It gave us insight and details on long-standing, but hard to prove, website concerns.
Read full review
Kommunicate (Intentive Technologies Pvt Ltd.)
No answers on this topic
ScreenShots

Acquire.io Screenshots

Screenshot of Visitor log and Analytic reportScreenshot of Interactive Co-BrowsingScreenshot of Mobile Co-BrowsingScreenshot of ChatbotScreenshot of Analytics

Kommunicate Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of