ACTIVE Endurance vs. Regpack

It is a great thing to use if you are training for an event - especially if that event is using ACTIVE Network to track the participants. Either way, it has great resources for athletes. On race day, it is great for spectators and people wanting to track a participant's progress from afar.

Incentivized

RegPack and the RegPack Customer Service team have just been awesome! We work in a very niche market, and RegPack has assisted us in providing a complete service to our clients in an attractive and user-friendly way. And, where and when we do hit speed bumps, RegPack's team has always been at the ready to hold our hands and walk us through. They are super helpful, super responsive, and proactive at every step.

• Great resources for all kinds of fitness activities
• Great features for race day
• Easy to use navigation

Incentivized

• Provides e-signature
• Provides terms and conditions.
• Easily add multiple sessions with time, date and required paperwork.

Incentivized

• Waitlists - this part of the system doesn’t work like we are used to BUT Regpack is working with us on how to fix it and make it work for us.
• Payment Method - users can’t change their payment methods on their own.

It can be time consuming to start a new project, however it's nice that you can duplicate a project and edit from there. I think that while some of the setup takes a while, once it's running smoothly it's definitely worth the cost and time and will pay for itself quickly.

Incentivized

There is no way to speak to a human representative, and that sucks. E-mail support is effective but takes 24 hours to respond. That can feel like a L O N G time when there is a problem that needs attention.

Incentivized

I've not come across other things like ACTIVE Network. I was first introduced to it when I ran a half marathon that used ACTIVE Network to track participant progress. Since that time, I've used ACTIVE Network to read articles about training and running. It is a great tool for anyone interested in fitness.

Incentivized

We have [switched] to league magic which is built for sports management.

Incentivized

• Great user interface
• Great features for participants and spectators
• Great information for training athletes

Incentivized

• Our ROI has been totally positive with RegPack. While it is not the cheapest option on the market, it's $$ to quality is second to none. We have been particularly impressed with the level of assistance that we receive from their team—any and every question, query, doubt has been addressed, and a solution has been found.