Item: Regpack
Rating: 8
Author: Judson Millar

Overall Satisfaction with Regpack

Use Cases and Deployment Scope

We run a summer camp for teenagers called Stone Mountain Adventures, and we use Regpack to register campers. We also use it for credit card billing and general communication with our camp families.

Pros and Cons

Pros

E-mail Communication
Billing
Registration

Cons

Customer service is slow and there is no way to speak to a human.
There are small problems with the system that developers never seem to fix.

There is no way to speak to a human representative, and that sucks. E-mail support is effective but takes 24 hours to respond. That can feel like a L O N G time when there is a problem that needs attention.

Key Insights

Do you think Regpack delivers good value for the price?

Yes

Are you happy with Regpack's feature set?

Yes

Did Regpack live up to sales and marketing promises?

Yes

Did implementation of Regpack go as expected?

Yes

Would you buy Regpack again?

Yes

Other Software Used

HubSpot

Likelihood to Recommend

Regpack is affordable so that's important. Great for camp registration IF you are a problem solver and don't need a lot of personal support.

Comments

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We use Regpack for Summer Camp Registration