We use Regpack for Summer Camp Registration
March 27, 2020

We use Regpack for Summer Camp Registration

Judson Millar | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Regpack

We run a summer camp for teenagers called Stone Mountain Adventures, and we use Regpack to register campers. We also use it for credit card billing and general communication with our camp families.
  • E-mail Communication
  • Billing
  • Registration
  • Customer service is slow and there is no way to speak to a human.
  • There are small problems with the system that developers never seem to fix.
  • None positive or negative
There is no way to speak to a human representative, and that sucks. E-mail support is effective but takes 24 hours to respond. That can feel like a L O N G time when there is a problem that needs attention.

Do you think Regpack delivers good value for the price?

Yes

Are you happy with Regpack's feature set?

Yes

Did Regpack live up to sales and marketing promises?

Yes

Did implementation of Regpack go as expected?

Yes

Would you buy Regpack again?

Yes

Regpack is affordable so that's important. Great for camp registration IF you are a problem solver and don't need a lot of personal support.