Triniti by Active.ai vs. Intercom
Triniti by Active.ai vs. Intercom
Product | Rating | Most Used By | Product Summary | Starting Price |
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Triniti by Active.ai | N/A | Active.Ai, a Gupshup company, is a Singapore-based Fintech startup with an innovation lab in Bengaluru, through artificial intelligence (AI) that delivers conversational banking services to help banks and financial institutions redefine their future digital strategy. They offer the Triniti CognitiveQnA platform that enables financial institutions to setup virtual agents to provide customer support. | $250 per month | |
Intercom | N/A | Intercom is an AI-first customer service platform that enhances the customer experience and improves operational efficiency, built on a single AI system with three major components: AI Agent, AI Copilot and AI Analyst (coming soon) to deliver customer service. | $39 per month per seat |
Triniti by Active.ai | Intercom | |||||||||||||||
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Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
Additional Details | Discount of 10% for annual pricing. | AI customer service features included in every plan. Intercom integrates Help desk, AI Chat bot, and Proactive support. | ||||||||||||||
More Pricing Information |
Triniti by Active.ai | Intercom | |
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Top Pros | No answers on this topic |
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Top Cons | No answers on this topic |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Triniti by Active.ai | Intercom | |
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Small Businesses | Smith.ai Live Website Chat Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Salesforce Service Cloud Score 8.8 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Triniti by Active.ai | Intercom | |
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Likelihood to Recommend | - (0 ratings) | 9.0 (266 ratings) |
Likelihood to Renew | - (0 ratings) | 8.9 (19 ratings) |
Usability | - (0 ratings) | 8.8 (174 ratings) |
Availability | - (0 ratings) | 9.1 (1 ratings) |
Performance | - (0 ratings) | 9.1 (1 ratings) |
Support Rating | - (0 ratings) | 7.0 (10 ratings) |
Online Training | - (0 ratings) | 8.1 (2 ratings) |
Implementation Rating | - (0 ratings) | 7.5 (5 ratings) |
Product Scalability | - (0 ratings) | 9.1 (1 ratings) |
Triniti by Active.ai | Intercom | |
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Likelihood to Recommend | Gupshup No answers on this topic | Intercom |
Pros | Gupshup No answers on this topic | Intercom |
Cons | Gupshup No answers on this topic | Intercom |
Likelihood to Renew | Gupshup No answers on this topic | Intercom |
Usability | Gupshup No answers on this topic | Intercom |
Reliability and Availability | Gupshup No answers on this topic | Intercom |
Performance | Gupshup No answers on this topic | Intercom |
Support Rating | Gupshup No answers on this topic | Intercom |
Online Training | Gupshup No answers on this topic | Intercom |
Implementation Rating | Gupshup No answers on this topic | Intercom |
Alternatives Considered | Gupshup No answers on this topic | Intercom |
Return on Investment | Gupshup No answers on this topic | Intercom |
ScreenShots | Intercom Screenshots |