Aderant Handshake vs. Intapp Time

The user of Handshake takes a certain amount of user computer literacy and the user needs to be resourceful. When building our site, I needed to google quite a bit. On the contrary, if budget allows, Handshake developers will do it all for you.

Incentivized

Time recording and time entry are such a massive and universal pain point for all timekeepers. All timekeepers perform this task on an almost daily basis. Anything that speeds up or eases that task is worth its weight in gold. Even if a timekeeper is working on a project that is billed on a fixed fee we still need accurate time entries to ensure that we are meeting our own profitability objectives.

Incentivized

• The main reason we got Handshake was to display visual gadgets for our accounting systems. We always provided spreadsheet type reports, but pictures and more engaging. Attorney gets a dashboard in real time of where they stand financially.
• Additional use as FAQ's in different departments in the firm, that is, accounting, IT, and office services.
• Knowledgebase - How to's and software.

Incentivized

• Timers: IntApp Time's timer functions are well thought out and meet the esoteric needs of different timekeeper's styles
• Integration: IntApp Time integrates well with our accounting systems.
• IntApp Time has been a reliable application for us.
• Users perfer the IntApp Time interface to other products.

Incentivized

• Documentation is weak, but hopefully, since Aderant just acquired the company, that will improve

Incentivized

• Interface could be updated (appears outdated)
• Having multiple timers open in one screen to start and stop projects fluidly
• Better mobile app time keeping

Incentivized

None. Always need about Handshake's interface with Aderant, way before Aderant purchased them. Seemed like a natural fit.

Incentivized

There are three competitors to Intapp Time that I know of, and have looked at, but it's been years. Those competitors are Element55, Aderant Found Time and Smart Time. Every time I compared any of those products to the current version of Intapp Time then Intapp Time came out on top. Element 55 seemed have a bit of a clunky interface when I last looked. Aderant Found Time seemed like a limited success at copying Intapp Time; the software itself seemed a little burdensome, both on the client and the back end.

Incentivized

• Hard to say, but ultimately putting knowledge in the hands of fee earners immediately it is positive.

Incentivized

• Obviously, time capture for billing is a vital function. At this time we believe IntApp Time is best of the breed in this regard, though competition is coming.
• Recording timekeeping is something all timekeepers hate. IntApp time doesn't do as much as it potentially could to ease this pain, using predictive algorithms for example.
• For timekeepers who are diligent, IntApp time provides all the tools necessary to record and closely manage worked time, its primary functionality.

Incentivized