What users are saying about
1 Ratings
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Score 7 out of 101
2 Ratings
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Score 8 out of 101

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Likelihood to Recommend

Aderant Handshake

The user of Handshake takes a certain amount of user computer literacy and the user needs to be resourceful. When building our site, I needed to google quite a bit. On the contrary, if budget allows, Handshake developers will do it all for you.
David Tobin profile photo

Intapp Time

Time recording and time entry are such a massive and universal pain point for all timekeepers. All timekeepers perform this task on an almost daily basis. Anything that speeds up or eases that task is worth its weight in gold. Even if a timekeeper is working on a project that is billed on a fixed fee we still need accurate time entries to ensure that we are meeting our own profitability objectives.
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Pros

  • The main reason we got Handshake was to display visual gadgets for our accounting systems. We always provided spreadsheet type reports, but pictures and more engaging. Attorney gets a dashboard in real time of where they stand financially.
  • Additional use as FAQ's in different departments in the firm, that is, accounting, IT, and office services.
  • Knowledgebase - How to's and software.
David Tobin profile photo
  • It captures activity on your PC -- e.g. reading an e-mail, editing a document. It can be customized to track other activities -- e.g. if you use a particular PDF tool, or use a particular web site for legal research.
  • It captures phone activity.
  • It captures calendar appointments.
  • It is really low maintenance, and seems to have a very light footprint on the client.
No photo available

Cons

  • Documentation is weak, but hopefully, since Aderant just acquired the company, that will improve
David Tobin profile photo
  • I'd really like it if there were some way it could capture mobile phone calls, especially on the iPhone.
  • Long-term maintenance seems a little burdensome. We do not apply updates ourselves, but rather always engage professional services.
  • I'd really like it if the time entry functionality were simply rolled into the existing product.
  • Is there a cloud option? That would save us a lot of care and feeding on the back end.
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Alternatives Considered

None. Always need about Handshake's interface with Aderant, way before Aderant purchased them. Seemed like a natural fit.
David Tobin profile photo
There are three competitors to Intapp Time that I know of, and have looked at, but it's been years. Those competitors are Element55, Aderant Found Time and Smart Time. Every time I compared any of those products to the current version of Intapp Time then Intapp Time came out on top. Element 55 seemed have a bit of a clunky interface when I last looked. Aderant Found Time seemed like a limited success at copying Intapp Time; the software itself seemed a little burdensome, both on the client and the back end.
No photo available

Return on Investment

  • Hard to say, but ultimately putting knowledge in the hands of fee earners immediately it is positive.
David Tobin profile photo
  • About 20% of our timekeepers tell us that are finding significant amounts of time that would otherwise forget. Emphasis added that this is a quantitative benefit.
  • The vast majority of our timekeepers tell us that it speeds and eases the task of recording and entering time, regardless of whether or not they are finding time that would otherwise go unbilled. This is a qualitative benefit.
  • The product is expensive such that the ROI is certainly favorable, but it could be better.
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Pricing Details

Aderant Handshake

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Intapp Time

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details