Adobe Send & Track

6 Ratings
Score 9.6 out of 101

Leapfile Managed File Transfer

1 Ratings
Score 2 out of 101

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Likelihood to Recommend

Adobe Send & Track

When signatures are needed quickly or across great distances, it's a great program
Mary Burke profile photo

Leapfile Managed File Transfer

We replaced ShareFile, that we had used for 7 years, due to a cost increase. LeapFile appeared to provide the exact same solution for a better price. However, the headaches we are experiencing with the product are costing us valuable time, money and frustration, both among our staff and between our clients.
Neal Rosenthal profile photo

Pros

  • Text edits, which allow for addendums
  • Quicker work flow
  • Confirmed recipients
Mary Burke profile photo
  • There are 3 ways to use LeapFile: the desktop app, the web app, the Outlook plugin
Neal Rosenthal profile photo

Cons

  • This could be my computer, but it does freeze a lot, leading to glitches
Mary Burke profile photo
  • The interface is almost all text-based with minimal graphics. Because of that it can be difficult for our employees and our clients to quickly decide what action to take to complete their downloads.
  • We have found the admin controls to not work consistently, causing lots of headaches.
  • Some emails sent via the Outlook plugin will cause formatted text to look extremely confusing on the download page that a client must view in order to take an action to retrieve their files. The text shows all the HTML code wrapped around it.
  • Uploads web page will tend to hold a cookie that "remembers" an expired link, causing our clients to receive an error.
Neal Rosenthal profile photo

Alternatives Considered

No answers on this topic
Similar functionality but LeapFile has a lower cost and a more basic interface. ShareFile was infinitely easier to use for both our employees and clients
Neal Rosenthal profile photo

Return on Investment

  • Quicker Workflow
  • Happy vendors/clients
  • Less mailbox clutter
Mary Burke profile photo
  • Too much time spent on addressing individual client issues while attempting to send or retrieve files.
  • Too much time spent on testing and troubleshooting our employees' issues while attempting to send or retrieve files.
Neal Rosenthal profile photo

Pricing Details

Adobe Send & Track

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Leapfile Managed File Transfer

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details