ADP GlobalView Payroll vs. Proliant

ADP GlobalView Payroll is well suited if we want to process payroll for multiple employees at once. It helps in calculation of hourly compensation for employees having different payrate. It also helps in auto run of payroll at regular intervals. There is still a scope of improvement for contractor payment in different currencies.

This is solely based on two things: the fact that we have been unable to have issues fixed after more than a year of dealing with them AND since a key contact for us left we are unable to get a fast turnaround on many questions unless we contact the person who handles our payroll. I like the platform and it's easy to use, but when it's not functioning how we need it to, that's a problem. I still cannot see what my actual PTO balance is on my dashboard (the same for three other employees). This is an issue.

Incentivized

• Easy and convenient way to retrieve historical payroll details
• Shows payroll details a day before the actual payout
• UI is great and intuitive.
• Credentials are integrated to Active Directory

Incentivized

• Fantastic customer service!!
• Well implemented products.
• Well rounded choices for all HR needs.

Incentivized

• Format of reports
• Buffering time
• Customer support

• I cannot get RPO to be changed to how it needs to be for our business needs (when T&L employees move to salaried, for example). I have had several meetings regarding this and it still is not fixed -- more than a year later
• Slow response from employee.helpdesk@proliant.com often leads me to send messages to payroll administrator for response
• I believe we are paying for some added services; I do not know what these services are and I've asked on several occasions to have someone contact me about this.

Incentivized

The tool is very intuitive and users can find all the information required and plan their pay structure. The navigation on the webpage is seamless and response time is decent. The overall experience of the platform is amazing

Incentivized

Super user friendly!

Incentivized

Have not experience or noticed that the ADP GlobalView has an outage, so I can say that support has been good on making the tool highly available.

Incentivized

ADP GlobalView Payroll is clearly the industry leader in this space, as it easily integrates with our internal AD systems and allows our employees to access their accounts 24-7, 365.

Incentivized

Proliant is the only payroll software I have used, and I don't plan on changing that anytime soon. It gives me everything I need in simple, easy-to-use software. If I have questions they have quality customer service. I get calls weekly to change to other payroll services, and I don't consider changing because there is no need to change - I have everything I need here. Proliant does exactly the job I am looking for it to do.

Incentivized

• Positive: Centralized Cloud-based system that can be accessed 24-7.
• Negative: Customer support is always shifted back to your company's HR.
• Positive: Great for ad-hoc retrieval of compensation records.

Incentivized

• All of my employees use the app on a regular basis and love it.
• Proliant has helped us solve tax issues our last payroll company could not

Incentivized