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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ADP WorkForce Suite

    Score6 out of 10
    N/AThe WorkForce Suite, by WorkForce Software, is a mobile-first, cloud-based modern workforce management solution with integrated employee communications and collaboration capabilities. The WorkForce Suite aims to help global enterprise organizations optimize their labor, protect against compliance risks, and maximize productivity while building a highly engaged, resilient, and agile workforce.N/A

    MindTap

    Score9 out of 10
    N/AMindTap is an eLearning course management solution from Cengage, a digital learning content and technology provider. For educators, it includes pre-made interactive course materials (such as homework assignments, assessments, etc.), analytics around student engagement and performance, and the ability to customize courses. For students, MindTap offers a mobile app to access eBooks, flashcards, quizzes, grades, and due date reminders.N/A
    Pricing
    ADP WorkForce SuiteMindTap
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    ADP WorkForce SuiteMindTap
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    ADP WorkForce SuiteMindTap
    Considered Both Products
    WorkForce Software An ADP Company
    No answer on this topic
    Cengage
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    86%
    Would buy again
    6 Answers
    Delivers good value for the price
    No answers on this topic
    86%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    No answers on this topic
    86%
    Happy with the feature set
    6 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    83%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    No answers on this topic
    86%
    Implementation went as expected
    6 Answers
    Best Alternatives
    ADP WorkForce SuiteMindTap
    Small Businesses
    Deputy
    Score8.6 out of 10
    No answers on this topic
    Medium-sized Companies
    Harri
    Score6 out of 10
    No answers on this topic
    Enterprises
    Enterprise eTIME, by ADP (discontinued)
    Score10 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ADP WorkForce SuiteMindTap
    Likelihood to Recommend
    1.0
    (6 ratings)
    9.5
    (8 ratings)
    Likelihood to Renew
    8.7
    (4 ratings)
    10.0
    (2 ratings)
    Usability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    10.0
    (1 ratings)
    9.9
    (3 ratings)
    Online Training
    3.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    ADP WorkForce SuiteMindTap
    Likelihood to Recommend
    WorkForce Software An ADP Company
    EmpCenter is really well suited for companies with minimal variety in time keeping needs. Certainly somewhere that has fairly regular work schedules and operational needs the system would be programmed for and meet those needs quite well. I think they assert themselves as a product specifically for those more complex companies, and I believe it is one of a few products available for companies with many employee types and complex work schedule and pay needs, but because of those complexities each have their own specific customizations I feel it is difficult for the company to then manage the different products that end up existing. Each ends up being unique so applying large scale changes doesn't work well as something we may request and need if applied over EmpCenter in general may cause problems for another company. Therefore everything has to be done on an individual basis and is more time consuming and costly.
    Read full review
    Cengage
    We started using the application optimally at the beginning as a digital learning and consultation platform. In it we imported all kinds of bibliographic material so that students could access them with the ease of a tap. The application is perfect for those instructors who are not beginners in HTML. In that case, the application very practically allows them to create a complete course in the shortest possible time because it has a state-of-the-art instructional design. It was excellent for unifying all the basic course plans between teachers teaching the same subject, giving the advantage that all courses at the same level would have exactly the same information and nothing would be overlooked
    Incentivized
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    Pros
    WorkForce Software An ADP Company
    • A lot flexibility in configuration of the system
    • works well with other systems. We were able to collect data from another time system, Avaya phone systems and even a point of sale system with not a lot of difficulty.
    • They know their product and integration points. They were able to troubleshoot problems with hardware time collection devices quite quickly. We found the devices they sold to be quite durable.
    • Out of the box they have more reports than I would have anticipated. Creating new reports was sometimes a task if it was complex but there were usually similar reports you could use as a starter template
    Read full review
    Cengage
    • digital textbook platform with accessibility tools (read-aloud, note taking)
    • interactive exercises and practice tools
    • assessments including self-check quizzes and customizable exams
    • LTI integration to pass grade information to learning management system
    • excellent support for faculty
    Incentivized
    Read full review
    Cons
    WorkForce Software An ADP Company
    • Difficult to use
    • Retroactive adjustments must be made by an administrator
    • Delegation of duties must be done by an adminstrator
    • Data must be exported and then imported into pay system, does not support interface
    • Product has not changed or been updated in 4+ years
    Incentivized
    Read full review
    Cengage
    • The biggest issue our first-time users have with Mindtap is that ad/pop-up blockers often stop the tool from opening. (Mindtap typically opens in a new window vs inside the LMS) This leads to a lot of initial frustration amongst the students early in the course.
    • MindTap lacks a really strong set of roles outside of Instructor and Student. There is no Teaching Assistant role or and IT/Course Builder role. Additionally setting up students workers as TAs in one course while they may be a student in another concurrently has been more than a little cumbersome.
    • The UI is a bit dated and it doesn't implement many responsive web design features, though this can typically be worked around by downloading the free app.
    • The mobile app experience is not as strong for Instructors as it is for students.
    Incentivized
    Read full review
    Likelihood to Renew
    WorkForce Software An ADP Company
    After spending close to 5 years to decide on which payroll product to acquire for our University, I cannot image we would switch now that we have it in use.
    Read full review
    Cengage
    It's hard to imagine not renewing it as the professors would not want to go back to the way their courses were previously populated. The only thing that would cause us to change would be in the textbook changed and the new company offered a better tool
    Incentivized
    Read full review
    Usability
    WorkForce Software An ADP Company
    No answers on this topic
    Cengage
    Very easy to use.
    Incentivized
    Read full review
    Support Rating
    WorkForce Software An ADP Company
    Extremely knowledgeable staff that truly care about our business processes
    Read full review
    Cengage
    The effort from them always feels strong - I'd just recommend they be more prepared for OS (mac) and LMS (blackboard) upgrades
    Incentivized
    Read full review
    Implementation Rating
    WorkForce Software An ADP Company
    No answers on this topic
    Cengage
    It worked seamlessly with Blackboard
    Incentivized
    Read full review
    Alternatives Considered
    WorkForce Software An ADP Company
    EmpCenter is a new software to the company however, I only trained on the old software for a few months before EmpCenter was introduced. I think EmpCenter has a smoother data entry process and can run more in depth reports, but since this is the system I know best I cannot accurately compare it to previous software.
    Read full review
    Cengage
    MindTap is the only learning software I currently use, but in the past I have used Pearson and McGraw Hill learning content. All of these companies are progresses at a similar rate and making great improvements to their educational materials. MindTap, in my opinion has the best customer service support and representatives in the business. Our rep. has been very responsive.
    Incentivized
    Read full review
    Return on Investment
    WorkForce Software An ADP Company
    • EmpCenter has reduced the amount of time administrators are spending on payroll. Certainly it has made our entry to our pay system more efficient since we can simply load the data from the time keeping system and we are not collecting actual physical signatures and paper timesheets that must be reviewed for accuracy and completeness. The system does this for us and some automatic calculating of certain pay due that we were hand adding. However the feedback I am getting is that the supervisors feel their work has been increased greatly. They are spending more time correcting and approving time. Essentially the work we were doing in our central offices to review and correct time the supervisor must now do as they approve the time. We have now asked them to be more responsible for proper reporting and use which requires they know more about the rules and many different aspects of pay than they had before. We have employees who are union represented and get some benefits from the contract others do not receive, contract employees who have certain pay aspects in their contracts that must be known, as well as temporary employees and students who get very different pay from the other employees. While some things have been programmed for the system to know and handle, some things must be added to the time sheet to pay properly or the way time is reported is different (some clock out for lunch some don't) supervisors must now know these differences while that used to be a role that was more mine as an administrator. Now I just help them and audit and review.
    Read full review
    Cengage
    • The positive impact is to help students practice statistics to solve business problems.
    • The negative side is that the pricing might be too high compared to other free options available, even though the free options might not have the same features MindTap has.
    Incentivized
    Read full review
    ScreenShots

    ADP WorkForce Suite Screenshots

    Screenshot of the WorkForce HUB dashboard, which provides an interactive control center for major actions and daily messages that matter most in a typical workday. It is available on any device.Screenshot of WorkForce Absence and Leave Management. This is used to manage employee absence and leave with a single source of record.Screenshot of WorkForce Time, an automated global compliance solution that provides real-time visibility into workplace operations.Screenshot of WorkForce Assistant, which identifies and prioritizes urgent matters, such as potential compliance risks or labor attendance issues, and triggers predictive and proactive notifications that alert stakeholders when action is required.Screenshot of WorkForce Experience, used to communicate through collaboration channels, feedback and in-the-moment information gathering, micro-training, self-service, and access to critical work resources.Screenshot of WorkForce Scheduling, which gives employees a voice in how they are scheduled while maintaining compliance and meeting the business needs for the employee population.