Item: WorkForce Suite
Rating: 1
Author: Verified User

Use Cases and Deployment Scope

We utilized WorkForce Suite primarily for timekeeping and tracking KPIs.

Pros and Cons

Real time capture of time & pay data
Snapshot of future pay week(s) for budgeting

Difficult to use
Retroactive adjustments must be made by an administrator
Delegation of duties must be done by an adminstrator
Data must be exported and then imported into pay system, does not support interface
Product has not changed or been updated in 4+ years

Return on Investment

Used for a few years out of necessity, switched to a more robust offering

Alternatives Considered

Workday Payroll and Workforce Management, Ceridian Dayforce, ADP Vantage HCM and ADP Workforce Now

WorkForce Suite was an improvement to ADP Vantage's timekeeping offering, but ultimately didn't meet the mark when it came to what our company needed. It was not able to keep up with the complexities of an environment where employees work multiple shifts per week and/or day, at different locations, under different profit centers, etc.

Key Insights

Do you think WorkForce Suite delivers good value for the price?

Are you happy with WorkForce Suite's feature set?

Did WorkForce Suite live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of WorkForce Suite go as expected?

I wasn't involved with the implementation phase

Would you buy WorkForce Suite again?

Other Software Used

Ceridian Dayforce, Workday Payroll and Workforce Management, Oracle Cloud Platform

Likelihood to Recommend

Functionality is lacking for anything beyond basic clock in/clock out features. Job costing, scheduling, etc. is clunky and requires high level configuration, and still does not always work as intended. The number of steps required to get data from one location to another is over complicated - should be more streamlined and simple.

Great for basic functionality, anything beyond is questionable

Overall Satisfaction with WorkForce Suite