Likelihood to Recommend It is great for organizations that want to ensure that the work they focus on is the work that will have the most impact on value and drive them toward their strategic objectives. I consider it to be a real Product Management tool. If all you are looking for is a tool to hold your product backlog or collect customer feedback, then Aha! is probably going to be overkill for your needs
Read full review Inifnity helps ensure projects stay on track while helping team members maximize productivity. Additionally, this software offers comprehensive reporting capabilities so managers can get real-time insights into the performance of their entire team or individual projects. Also a good thing is that is very cheap.
Read full review Pros Aha! is an all around product management suite. It is great for breaking product plans into initiatives, features, and user stories. This helps the organization understand the product plan and what is driving individual work items. Unlike Jira and project management tools, it helps you prioritize by major themes, features, and releases. Once you start to use it, you can't go back to a project management tool because the views for organizing and prioritizing features just isn't there. Aha! also excels at idea management. You can create a portal for users to submit ideas and manage them through a workflow. Users can submit ideas through a variety of channels, including email, ZenDesk, and SalesForce. You can even attach account values to an idea submitted through SalesForce, though the UI in SalesForce is a little kludgy. This is a great feature for those that have the capacity to manage feedback this way, but be aware that it takes time to manage. Aha! works pretty well with Jira so that project managers can have their backlog that is understandable to the business and engineering can break down those work items however they want. Aha! also has a lot of useful integrations: Slack, ZenDesk, Zapier, etc. It also integrates with every major software project management tool on the market: Jira, Pivotal, Rally, Redmine, and TFS. Read full review Beautiful UI. Really customizable to your needs. Read full review Cons The roadmap feature presentation web page could use some better visuals. It's a little bland and grey. The mobile app only shows you what you are assigned. I am not able to manage through the mobile app--I need to use the web page. Read full review batch move of selected items Dashboard with tasks assignment across all boards Mobile app experience Read full review Usability If you have the time and resources there really isn't anything you can't get Aha! to do for you in regards to managing workflow and releases. The Prioritization features are top of its class, the dashboards are getting better and better every day and the team all seem to really enjoy using it to manage their workloads.
Read full review Support Rating When we signed up for Aha!, we were assigned an Aha! team members to help us with training/questions. The meeting was set weekly, and it exponentially helped with our familiarity with Aha! Support is beneficial and has a lot of experience working with product teams.
Read full review The support for Infinity project management software is undeniably excellent. The customer service team have proven to be knowledgeable and efficient, responding quickly to queries with accurate solutions. Furthermore, the extensive online resources provide an array of tips and advice on using the product, helping users get the most out of it. What's more, the developers are always adding new features and improvements to make sure that the users stay ahead of the curve when it comes to their business needs. This also means that if there's ever an issue with a feature or functionality, they'll be quick to address it and even provide guidance on how to best use it in order to achieve a desired outcome.
Read full review Alternatives Considered In terms of outright features, a lot of roadmapping tools have the same feature set. We chose Aha! based on look-and-feel, the easy learning curve, and the reviews it has. Between collaboration, milestone tracking, comment threads, and content importing and exporting, we had every feature in Aha! that we were looking for.
Read full review These can compare, but they also kind of don't. If you need a simple kanban project management tool, then you'll be just fine sticking with
Trello . However, if you want a customizable and beautiful project management system, then Infinity would likely serve your needs.
Read full review Return on Investment It has helped us improve our product lifecycle communication. We have less wasted time spent figuring out where the project is and what it's waiting on. This has helped departments further down the project better use their time so they're already aligned with what's happening rather than waiting for a handoff. Aha! has helped include our customers more in our product planning and especially in our bug fixes and new feature roadmaps. Aha! has improved our strategy meetings or roundup discussions by storing everything in one place. They're shorter and more focused. Read full review We save thousands of dollars each year We communicate in projects better We have clear and straightforward sales funnels Read full review ScreenShots Aha! Roadmaps Screenshots