AI Shift VoiceAgent vs. eVoice

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
AI Shift VoiceAgent
Score 8.0 out of 10
N/A
Japanese company AI Shift offers VoiceAgent, the company's conversation chatbot and AI answering assistant.N/A
eVoice
Score 9.0 out of 10
N/A
For business owners, eVoice is presented as an affordable, reliable and flexible phone system, by J2 Global / Ziff Davis. eVoice now includes services from the former Onebox, which was also a J2 Global brand.N/A
Pricing
AI Shift VoiceAgenteVoice
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
AI Shift VoiceAgenteVoice
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
AI Shift VoiceAgenteVoice
Call Management
Comparison of Call Management features of Product A and Product B
AI Shift VoiceAgent
-
Ratings
eVoice
8.8
1 Ratings
5% above category average
Answering rules00 Ratings9.01 Ratings
Call recording00 Ratings9.01 Ratings
Call park00 Ratings8.01 Ratings
Call screening00 Ratings9.01 Ratings
Message alerts00 Ratings9.01 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
AI Shift VoiceAgent
-
Ratings
eVoice
8.8
1 Ratings
9% above category average
Video conferencing00 Ratings9.01 Ratings
Audio conferencing00 Ratings9.01 Ratings
Video screen sharing00 Ratings8.01 Ratings
Instant messaging00 Ratings9.01 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
AI Shift VoiceAgent
-
Ratings
eVoice
9.0
1 Ratings
11% above category average
Mobile app for iOS00 Ratings9.01 Ratings
Mobile app for Android00 Ratings9.01 Ratings
Best Alternatives
AI Shift VoiceAgenteVoice
Small Businesses
LocaliQ
LocaliQ
Score 8.8 out of 10
CloudTalk
CloudTalk
Score 7.5 out of 10
Medium-sized Companies
Piper the AI SDR by Qualified
Piper the AI SDR by Qualified
Score 9.2 out of 10
CloudTalk
CloudTalk
Score 7.5 out of 10
Enterprises
Conversica
Conversica
Score 4.0 out of 10
Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
Score 8.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
AI Shift VoiceAgenteVoice
Likelihood to Recommend
10.0
(1 ratings)
9.0
(2 ratings)
Usability
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
AI Shift VoiceAgenteVoice
Likelihood to Recommend
AI Shift
I would recommend AI Messenger Chatbot to my colleague. It will be helpful to them especially when they want or to search something. It also helps to generate AI images that look so real. It helps also to enhance our customer service and to show more empathy. It helps lot in different ways.
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Ziff Davis Inc
If you are looking for a strong product that is highly customizable, Onebox is a great choice. It can be difficult to navigate, but almost every feature you would need is included somewhere.
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Pros
AI Shift
  • Automotive conversation.
  • Generate AI images.
  • Enhance engagement.
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Ziff Davis Inc
  • Low Pricing.
  • Ease of use.
  • Professional voicemail.
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Cons
AI Shift
No answers on this topic
Ziff Davis Inc
  • The scheduling is very granular, but the interface for setting up the schedule isn't the easiest to navigate.
  • I would like the ability to copy or clone schedules. We have 3 different schedules on three different hunt groups and when there are changes to be made, I would like to be able to make the change on one schedule and copy that for another hunt group.
  • The interface for the users to change some of their settings (password, phone, email, etc) isn't very user friendly. I usually have to walk users through changes, and at that point, it is easier for me to just make the changes myself.
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Usability
AI Shift
I will give 10/10. For me, it became 24/7 AI chat support. It also helps to improve customer satisfaction because it enhances our customer service skills. It helps us to become an effective customer service support. It became our partner and guide at work. I love every feature on this bot.
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Ziff Davis Inc
No answers on this topic
Alternatives Considered
AI Shift
No answers on this topic
Ziff Davis Inc
I was not an employee when Onebox was selected, but I have used Avaya and Nortel PBXs in the past and while it is not as powerful, it has a lot of great features and a much lower cost of entry.
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Return on Investment
AI Shift
  • Customer interaction.
  • AI chat support 24/7.
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Ziff Davis Inc
  • Value for money.
  • Great option regarding ROI.
  • It creates a better way to connect.
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ScreenShots