Airbrake vs. Linear

Airbrake is very good at what it does, I don’t really have any criticism at all on that front. It’s less well-suited when bugfixing goes beyond the immediate error and means looking at a lot of context (particularly asynchronous context) like logs.

Incentivized

Linear is well suited for engineering planning, keeping track of capacity and timelines, and retro-ing how sprints went. It is not well suited for high level multi-project planning or project planning outside of the scope of engineering.

Incentivized

• Integration with most of languages and frameworks as well support via existing logging configs.
• Aggregations on occurrences which helps to understand and analyse issues better.
• Web UI displays all error related parameters which I never could have figured out in manual debugging.

• Organize issues.
• Be a better version of Github.
• Do a product roadmap.
• See what needs to be done from a calendar point of view.

Incentivized

• We use Airbrake in conjunction with OpsGenie, but I feel like there could be more room for integration between the two.
• I think it would also be nice if there was a GitHub integration that would comment on recently merged error-prone PRs, currently, we need to dig into the error to find the commit.
• Generally, more integrations would be nice as people often forget about Airbrake when they are stressed out about an issue.

Incentivized

• The biggest is search. Despite the Linear agent being great, general search rarely pulls the ticket I'm looking for.
• Organization - new users find it hard to navigate teams, boards, and inboxes.
• Forms need a save/autosave feature, so all data isn't lost if you need to switch screens or collect additional information.

Incentivized

I already spoke to this in a previous question but, if you've ever used Jira, Linear should feel quite natural. It is a project management tool rooted in issues/tickets to which you can also add sub-tasks and various details. There is some customization but Linear has attempted to shape its offering as the most essential features necessary for this type of work.

Incentivized

I love to use Airbrake and New Relic in conjunction. New Relic has better metrics and data that you can really dig into (especially for optimizations), but the error part has always been kinda meh. I fee like Airbrake has done an awesome job at this

The function is similar, and we originally switched for price. Now that we've used Linear for a few years, I don't see us switching back. The integrations have worked well, and Linear Agent is now our first line of triage for all engineering requests. Additionally, our team uses it for the product roadmap, so all internal users can see the status of upcoming features without having to use another software or page.

Incentivized

• Hugely reduced frontend errors in devices we don’t often test: means more conversions and sales
• Lets us know immediately when there is an error: shorter error durations also means higher sales
• Ultimately once we’ve solved all the most common bugs: more time for developers to focus on other things

Incentivized

• Linear decreased the time we take for releases of features
• Linear has helped us work on multiple projects saving time
• Customer support cases are handled well through Linear which improved customer satisfaction

Incentivized