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Akamai Identity Cloud vs. Oracle Entitlements Server

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Akamai Identity Cloud

    Score7.7 out of 10
    N/AAkamai Identity Cloud (formerly Janrain, acquired January 2019) supports the collection of customer identity data through social and traditional registration and login as well as diverse engagement capabilities like Commenting, Ratings and Reviews and Live Chat. The customer identity data is stored in one unified individual-level profile, making it available for use across a marketing organization and broader enterprise through out of the box integrations with the most common technology…

    $0

    up to 2,500 users

    Oracle Entitlements Server

    Score4 out of 10
    N/AOracle Entitlements Server is an authorization solution.N/A
    Pricing
    Akamai Identity CloudOracle Entitlements Server
    Editions & Modules
    Free Basic Social Login
    $0
    up to 2,500 users
    Enterprise
    $5,000
    100k users
    Pro
    $1,000/$2,250
    10k/25k users
    No answers on this topic
    Offerings
    Pricing Offerings
    Akamai Identity CloudOracle Entitlements Server
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsFor full platform pricing, please contact us.
    More Pricing Information
    Best Alternatives
    Akamai Identity CloudOracle Entitlements Server
    Small Businesses
    Auth0
    Score8 out of 10
    No answers on this topic
    Medium-sized Companies
    Auth0
    Score8 out of 10
    No answers on this topic
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Akamai Identity CloudOracle Entitlements Server
    Likelihood to Recommend
    8.0
    (1 ratings)
    1.0
    (1 ratings)
    User Testimonials
    Akamai Identity CloudOracle Entitlements Server
    Likelihood to Recommend
    Akamai
    It helps to store our data online and also they provide security to our data. We can access our data anytime and anywhere. The Initial setup was heavy it could have been much better. To overcome this they do provide good customer support where we can call them to clear our concerns. It is not suitable for small business people where the cost is high inside many can't afford their plans.
    Incentivized
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    Oracle
    Could be suited for cases where authorization policies change extremely frequently and unpredictably. For all other scenarios, I would avoid this product!
    Incentivized
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    Pros
    Akamai
    No answers on this topic
    Oracle
    • Authorization Runtime is fast
    Incentivized
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    Cons
    Akamai
    No answers on this topic
    Oracle
    • Horrible administration web UI - had to spend months with our database team to make an application's entitlements show up in < 30 seconds, difficult to navigate UI. It has sliders that make you think you can expand certain portions of the UI, but they do nothing. Many operations that must be done in day-to-day administration require 3 clicks per application, so this makes policy creation and distribution extremely time-consuming. A variety of random errors would occur and instead of friendly messages, full exceptions were shown to the user, including a stack trace. Often, this stack trace was so long, the box would overflow the screen and the user would be unable to close the popup box.
    • The built in Policy Decision Point's web service only supported returning a SINGLE entitlement at a time. This was completely inadequate (would have crippled our apps' performance) and somewhat laughable given this is an 'enterprise product'. We ended up having to write our own web-service which could check multiple entitlements at once using the Java API
    • Horrible Support - we opened at least 20 support cases and the majority were classified as bugs or product enhancements, and then nothing was done on them. I am pretty sure this product has no full-time developers, given the lack of progress seen on their product in over 2 years. A variety of issues went back and forth between the OES and Weblogic teams, both blaming each other, and never got resolved. When we tried to escalate, various Oracle manager folks claimed to be exerting pressure, but ultimately everything fell back on us (sorry, can't reproduce it on our end) and made no progress. Almost every support person we got did not speak fluent English, writing back in incomplete sentences, and confusing basic pronouns (he vs she), etc.
    • Lack of product documentation. It took us about a month of working with support to enable LDAPS binds for users logging into the admin UI (by default, it only worked with unsecure LDAP binds). All of such configuration was undocumented and we had to rely on support giving us explicit instructions. There was also a bevy of patches that had to be applied to 3 different components of the product in a specific order to work properly. Some patches caused regressions and broke functionality that previously had been corrected by a prior patch. They also released an entire new version (Patch Set 1 I believe) and forgot to increment the build number in the UI, causing much confusion. Any development house with basic build/release practices in place would have avoided this.
    Incentivized
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    Alternatives Considered
    Akamai
    We are using Janrain to protect our data from internet attacks and they also have good customer support to cover critical instances. Customer data can be accessed easily. They also have an MFA facility to stop unauthorized persons [from] accessing the data. They also provide a 30-day basic plan to experience their facility which can be useful to know the features and facility of that product.
    Incentivized
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    Oracle
    I saw one other competitor at a trade show, but unfortunately their product didn't seem much better. It forced administrators to dig through horribly complex expressions with lots of ANDs and ORs to debug a basic policy. I didn't think it would be easy enough to use.
    Incentivized
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    Return on Investment
    Akamai
    • Customer data can be easily accessed
    • we have protected our data which can also be accessed anywhere without worrying [about] internet attacks
    • Pricing is bit high for what we get
    Incentivized
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    Oracle
    • I do not have hard numbers on this, because it probably had an indirect impact on our applications.
    Incentivized
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