Best online secured cloud
November 27, 2021

Best online secured cloud

vinoth kumar | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • Engage
  • Capture

Overall Satisfaction with Akamai Identity Cloud (formerly Janrain)

With Janrain, we can able to know our customers very much. It also helps to collect data from all types of devices [that] can be used for effective marketing. It has also an SSO [login] facility which is very helpful to avoid multiple logins. They have excellent customer support to clear our queries 24/7. Next comes data security which they provide is top-notch.

Pros

  • Data security
  • online cloud backup which is accessed anytime anywhere
  • Excellent Customer support 24/7
  • User experience is great

Cons

  • We have to pay extra for additional space
  • MFA could have been designed better
  • Pricing seems to be bit high for what we use.
  • Initial setup could have been easy
  • It is used to safeguard our data from numerous online attacks and threats. It also helps us to overcome downtime issues.
  • Online storage
  • threat prevention
  • easy data accessible
  • scalability
  • Customer data can be easily accessed
  • we have protected our data which can also be accessed anywhere without worrying [about] internet attacks
  • Pricing is bit high for what we get
We are using Janrain to protect our data from internet attacks and they also have good customer support to cover critical instances. Customer data can be accessed easily. They also have an MFA facility to stop unauthorized persons [from] accessing the data. They also provide a 30-day basic plan to experience their facility which can be useful to know the features and facility of that product.

Do you think Akamai Identity Cloud delivers good value for the price?

Not sure

Are you happy with Akamai Identity Cloud's feature set?

Yes

Did Akamai Identity Cloud live up to sales and marketing promises?

Yes

Did implementation of Akamai Identity Cloud go as expected?

Yes

Would you buy Akamai Identity Cloud again?

Yes

It helps to store our data online and also they provide security to our data. We can access our data anytime and anywhere. The Initial setup was heavy it could have been much better. To overcome this they do provide good customer support where we can call them to clear our concerns. It is not suitable for small business people where the cost is high inside many can't afford their plans.

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