What users are saying about
3 Ratings
3 Ratings
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Score 9.1 out of 100

Likelihood to Recommend

Akamai Ion

  • Akamai Ion is excellent if you have the staff to manage the configurations and understand how best to leverage its benefits amidst ongoing Dev work without getting in their way. You'll have to communicate consistently on what the CDN does and does not do as well as drive knowledge sharing sessions on expected behavior or unexpected behavior to help reduce unnecessary troubleshooting from your IT and Dev teams when tickets/issues arise.
  • Akamai Ion is best suited for well equipped and well informed IT or Marketing teams that can leverage the delivery benefits of caching and offload. Doing so will increase customer satisfaction, reduce bounce rates, improve conversion rates as well as drive more time on site.
Anonymous | TrustRadius Reviewer

Pros

Akamai Ion

  • Ease of management with good UI for making rules and behaviors.
  • There is also an API and Code integration for the advanced Dev-Ops team to use as well.
Anonymous | TrustRadius Reviewer

Cons

Akamai Ion

  • The learning curve on using a CDN is steep and requires class time. The initial onboarding and integration with the business' DevOps teams should be a bit closer relationship.
  • Global vs. Regional management can be a bit challenging if your account is centralized overseas, and you want a local time-zone account manager on your time.
Anonymous | TrustRadius Reviewer

Support Rating

Akamai Ion

Akamai Ion 9.0
Based on 1 answer
  • Support for tickets has gotten better/quicker over the years.
  • Also, there is a wealth of information on the knowledge base, documentation, and there is also a message board too now.
Anonymous | TrustRadius Reviewer

Return on Investment

Akamai Ion

  • Improved conversion rates.
  • Reduced page load times.
Anonymous | TrustRadius Reviewer

Pricing Details

Akamai Ion

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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