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Over 30% of the world's internet traffic runs on Akamai Ion, so why wouldn't yours?
January 28, 2020

Over 30% of the world's internet traffic runs on Akamai Ion, so why wouldn't yours?

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Akamai Ion

Akamai Ion is the product name for Akamai's Content Delivery Network services. This enables you to push your content closer to the end users requesting web pages from your web site, thus decreasing time-to-first-byte, reducing round-trip requests and improving performance for the user. We use it on all of the web sites.
  • Ease of management with good UI for making rules and behaviors.
  • There is also an API and Code integration for the advanced Dev-Ops team to use as well.
  • The learning curve on using a CDN is steep and requires class time. The initial onboarding and integration with the business' DevOps teams should be a bit closer relationship.
  • Global vs. Regional management can be a bit challenging if your account is centralized overseas, and you want a local time-zone account manager on your time.
  • Improved conversion rates.
  • Reduced page load times.
  • Support for tickets has gotten better/quicker over the years.
  • Also, there is a wealth of information on the knowledge base, documentation, and there is also a message board too now.

Do you think Akamai Ion delivers good value for the price?

Yes

Are you happy with Akamai Ion's feature set?

Yes

Did Akamai Ion live up to sales and marketing promises?

Yes

Did implementation of Akamai Ion go as expected?

Yes

Would you buy Akamai Ion again?

Yes

  • Akamai Ion is excellent if you have the staff to manage the configurations and understand how best to leverage its benefits amidst ongoing Dev work without getting in their way. You'll have to communicate consistently on what the CDN does and does not do as well as drive knowledge sharing sessions on expected behavior or unexpected behavior to help reduce unnecessary troubleshooting from your IT and Dev teams when tickets/issues arise.
  • Akamai Ion is best suited for well equipped and well informed IT or Marketing teams that can leverage the delivery benefits of caching and offload. Doing so will increase customer satisfaction, reduce bounce rates, improve conversion rates as well as drive more time on site.