Akaunting vs. Paddle

If anyone is searching for cloud-based Accounting software and have never used any accounting software before, then Akaunting is perfect for them. They can easily use it which will help me a lot. It has a beautiful UI and a simple one which makes it easy to use for everyone. A small business and a starting business are a good fit for this software.

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I wouldn't recommend them to anybody because their support is getting worse and worse and their business processes require you to contact support whether you want to or not. You will be forced to contact support and then wait for days to get any meaningful response that's not a copy/pasted sentence from FAQ.

• Easy to use.
• Can be installed into own hosting.
• Have lots of features.

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• Super easy to implement SDKs across supported platforms that support modern interface paradigms.
• Real team members that provide backend support for merchant issues. We had issues addressed quickly and taken seriously whenever we needed anything.
• Help with navigating VAT transparently. We never worried that we were messing up in this complicated area of international sales.
• Great first line customer support reduces the need for an extensive customer support organization on our end. They dealt with all purchase related issues as well as lightweight technical issues (e.g pointing users to FAQs, update links, etc.).

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• They should make their add ons more cheaper.
• And they should make few add ons free which are essential.

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• Analytics could support more flexible analysis of reported data and better custom events.
• More customization of the drop in purchase UI on the web without the need for a full custom site integration.
• Sometimes communication from their front line support staff has gone to the wrong address.

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Because I loved this software and I want others to know about it too, it will surely help many others who are searching for simple accounting software like I was searching some time ago.

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I have never tried to call their support, but checking their documentation and FAQs, etc helped me a lot so they deserved this rating...

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It is very easy to use and get started with. It can be installed into my own hosting easily and is open source too which means I can add more features myself if I know programming.

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We tried using Stripe before Paddle, but it was a pain integrating it and it lacked the licensing. Paddle allows us just to add a payment button and don’t ever think about payment methods, we don’t have to make a separate button for card payments and another one for PayPal. Paddle does all this in their checkout process.

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• Akaunting has helped me a lot since I started using it.

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• We wanted to grow faster, which was possible once we integrate recurring payment gateway. And we've got Paddle to do that.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info