Akio.cx vs. Cisco Webex Experience Management (discontinued)
Akio.cx vs. Cisco Webex Experience Management (discontinued)
Product | Rating | Most Used By | Product Summary | Starting Price |
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Akio.cx | N/A | Serving customers well is an increasingly complicated challenge to overcome because new communication channels generate complex interaction processes. So Akio aims to transform the agent into an Augmented Advisor placed in the best position to interact with customers, thanks to the Akio.cx call center software, presented as a complete but modular tool to improve customer satisfaction. The Akio.cx platform equips contact centers, customer service and outsourcers, in France and around the… | N/A | |
Cisco Webex Experience Management (discontinued) | Mid-Size Companies (51-1,000 employees) | Cisco Webex Experience Management (CloudCherry, before being acquired by Cisco) was a real-time, omni-channel Customer Experience Analytics and Sentiment Mapping product that helps customer-facing brands track, measure and improve customer delight. The product has been discontinued and is no longer available. | N/A |
Akio.cx | Cisco Webex Experience Management (discontinued) | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Akio.cx | Cisco Webex Experience Management (discontinued) | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Akio.cx | Cisco Webex Experience Management (discontinued) | |
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Small Businesses | Sogolytics Score 8.9 out of 10 | Sogolytics Score 8.9 out of 10 |
Medium-sized Companies | CustomerSuccessBox Score 9.5 out of 10 | CustomerSuccessBox Score 9.5 out of 10 |
Enterprises | Quadient Inspire Score 9.3 out of 10 | Quadient Inspire Score 9.3 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Akio.cx | Cisco Webex Experience Management (discontinued) | |
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Likelihood to Recommend | - (0 ratings) | 9.0 (13 ratings) |
Likelihood to Renew | - (0 ratings) | 9.0 (1 ratings) |
Usability | - (0 ratings) | 8.2 (1 ratings) |
Support Rating | - (0 ratings) | 8.2 (1 ratings) |
Akio.cx | Cisco Webex Experience Management (discontinued) | |
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Likelihood to Recommend | Akio No answers on this topic | Discontinued Products |
Pros | Akio No answers on this topic | Discontinued Products |
Cons | Akio No answers on this topic | Discontinued Products |
Likelihood to Renew | Akio No answers on this topic | Discontinued Products |
Usability | Akio No answers on this topic | Discontinued Products |
Support Rating | Akio No answers on this topic | Discontinued Products |
Alternatives Considered | Akio No answers on this topic | Discontinued Products |
Return on Investment | Akio No answers on this topic | Discontinued Products |
ScreenShots |