Cisco Webex is a good collaboration tool
November 27, 2021

Cisco Webex is a good collaboration tool

Kalavati Singh | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with Cisco Webex Experience Management

Cisco helped us [with] great collaboration, The meetings became very effective and engaging. The screen sharing helped [the] team to understand the root cause and fix the issue quickly. All features are super helpful and [make] all meetings fun and productive[.]
  • Effective Screen Sharing[.]
  • Can be accessed across multiple devices seamlessly[.]
  • Security[.]
  • Support system is reachable and resolves issues immediately[.]
  • No break out rooms[.]
  • Expensive relative to other similar products[.]
  • Video call is not effective as Zoom[.]
  • Ask to download client always[.]
  • Screenshare
  • Video calling
  • Security
  • Meetings are effective and give desired results as if team is co-located[.]
  • Meetings become engaging which helps team bonding[.]
As I remember in 2011-12 Cisco was [the] only goto collaboration tool and it made [the] life of [the] entire team [fun-filled] and productive. The ease of connecting [teams] across the world and making communication effective[.]

Do you think Cisco Webex Experience Management (discontinued) delivers good value for the price?


Are you happy with Cisco Webex Experience Management (discontinued)'s feature set?


Did Cisco Webex Experience Management (discontinued) live up to sales and marketing promises?


Did implementation of Cisco Webex Experience Management (discontinued) go as expected?


Would you buy Cisco Webex Experience Management (discontinued) again?


Best suited Distributed model to manage meetings need to across globe and its good to have CISCO Webex which gives a feeling of working together Less appropriate If [a] team is [co-located] then [it's] not required[.]

Cisco Webex Experience Management (discontinued) Feature Ratings

Multi-channel customer feedback collection
Product usage analytics
Customer experience dashboard
Customer journey mapping
Churn risk scoring
Not Rated
AI-powered recommendations
Not Rated
Website A/B testing