Akio.cx vs. Verint Voice of the Customer
Akio.cx vs. Verint Voice of the Customer
Product | Rating | Most Used By | Product Summary | Starting Price |
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Akio.cx | N/A | Serving customers well is an increasingly complicated challenge to overcome because new communication channels generate complex interaction processes. So Akio aims to transform the agent into an Augmented Advisor placed in the best position to interact with customers, thanks to the Akio.cx call center software, presented as a complete but modular tool to improve customer satisfaction. The Akio.cx platform equips contact centers, customer service and outsourcers, in France and around the… | N/A | |
Verint Voice of the Customer | N/A | Verint® Experience Management™ empowers CX Leaders to optimize customer experiences in real-time. With Verint Experience Management, companies can listen everywhere, act immediately, and analyze. Verint offers prescriptive XM solutions across Web and Mobile, Enterprise-wide, and Location-Based experiences. | N/A |
Akio.cx | Verint Voice of the Customer | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Akio.cx | Verint Voice of the Customer | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Akio.cx | Verint Voice of the Customer | |
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Small Businesses | Sogolytics Score 8.9 out of 10 | Sogolytics Score 8.9 out of 10 |
Medium-sized Companies | CustomerSuccessBox Score 9.5 out of 10 | CustomerSuccessBox Score 9.5 out of 10 |
Enterprises | Quadient Inspire Score 9.3 out of 10 | Quadient Inspire Score 9.3 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Akio.cx | Verint Voice of the Customer | |
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Likelihood to Recommend | - (0 ratings) | 8.5 (8 ratings) |
Likelihood to Renew | - (0 ratings) | 9.7 (2 ratings) |
Usability | - (0 ratings) | 8.6 (3 ratings) |
Support Rating | - (0 ratings) | 9.1 (3 ratings) |
Akio.cx | Verint Voice of the Customer | |
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Likelihood to Recommend | Akio No answers on this topic | Verint
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Pros | Akio No answers on this topic | Verint
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Cons | Akio No answers on this topic | Verint
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Likelihood to Renew | Akio No answers on this topic | Verint
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Usability | Akio No answers on this topic | Verint
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Support Rating | Akio No answers on this topic | Verint
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Alternatives Considered | Akio No answers on this topic | Verint
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Return on Investment | Akio No answers on this topic | Verint
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