Akkadu vs. Azure AI Speech

Akkadu is very well suited for global meetings, where participants speak different languages. Or with participants who speak the same language but with a strong accent that it is difficult to understand.

This service is well suited for scenarios where you need to integrate text-to-speech and/or speech-to-text into applications. Within our organisation, it is primarily used by students for development purposes to enable said functionality but is also used to provide accessibility to students who have hearing-related issues. Its multi-language support is also beneficial for our international students who have English as a second language and are therefore able to rapidly translate any text or speech that they do not understand.

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• Very accurate
• Integrates with any virtual platform such as Zoom, Teams, WebEx, etc.
• Very easy-to-use

• APIs offered are very robust.
• Languages supported is far greater than most of its competitors.
• Integration with our custom apps was easy.
• Speech models that we created using neural voices were quite impressive.
• Translation services worked really well.
• Built in machine learning opens it to a lot more business use cases for the future.

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• It'd be great if it has AI Speech so we don't need to read the live captions. Customer service said the AI Speech feature will be released next month.

• More support for India regional languages and the ability to interpret Indian dialect.
• More detailed documentation with more coded examples to be available.

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Independently Invited by TrustRadius

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Akkadu.ai is more accurate. The fact in the Akkadu app you can pick accents such as English (India) or English (Australia) improves the accuracy of the AI. Also the fact you can add terminologies from your industry in advance, makes the AI more accurate as well. Akkadu is very easy-to-use Customer service speaks fluent English and Spanish

Azure Cognitive Speech Services is simple and the interface is not complicated even for those getting started with these customer services tools and the best voice recognition. Setting the platform dashboard preferences is also an easy process and with the ability to manage workflow and document management the system functions are stable and effective.

• Very positive impact! Meetings with foreign clients that don't speak good English, now became very smooth.
• Colleagues that don't speak good English now can use their mother tongue during our internal meetings with the Headquarters in Germany. The HQ has noticed the engagement of the foreign colleagues has increased.

• It helps us catch requirements and make notes so that we don't forget when drawing out proposals.
• Also helps us with targeted pitches and helps save time.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info