Great Recognition Capability with Azure Cognitive Speech Services and the Technical Team is Very Reliable.
March 29, 2022

Great Recognition Capability with Azure Cognitive Speech Services and the Technical Team is Very Reliable.

Johnson Martins | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • Speech to Text
  • Text to Speech
  • Speech Translation

Overall Satisfaction with Azure Cognitive Speech Services

Simplicity on the initial implementation of Azure Cognitive Speech Services is a big plus. The features' flexibility is very unique and customizing any function is simple. The software reaches with powerful tools with effective voice recognition ability and easy to manage record and other business data management through Cloud services, and even the engagement functions and also predictive data analytics from this solution are the best.
  • Supportive data integration functions.
  • Simple adaptation to all functionalities.
  • I really love the speed of data migration with this platform.
  • The initial training when new to this software is an essential process.
  • Tracking a huge amount of recording history.
  • Collective multiple reports and evaluation is a turf operation.
  • Lead and contacts management functions.
  • Reports tools performance is nice.
  • Data connectors options are very responsive.
  • Functional engagement tools.
  • The platform provides solutions for project information and easy management of client contacts.
  • Reliable tools for quick reporting and the predictive data offered are quite relevant.
  • Multiple data migration and easy to schedule through the platform.
Azure Cognitive Speech Services is simple and the interface is not complicated even for those getting started with these customer services tools and the best voice recognition. Setting the platform dashboard preferences is also an easy process and with the ability to manage workflow and document management the system functions are stable and effective.

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Ease of the functionalities and the best solution on customer services management and intelligent ability on multiple voice recognition with Azure Cognitive Speech Services are very helpful. Also, the reporting functions manipulation is great and excellent experience managing multiple contacts and the effective data analytics functions offers results in real-time data.