Alexandria POS vs. Kounta

For any school district I would highly recommend it.

Incentivized

Kounta is particularly well suited to small to medium sized hospitality businesses. It has a great many number of add-ons and integrations that enhance the user experience and its general usefulness from a back end perspective. For example, there is the ability to program automatic menu surcharges for certain circumstances, such as public holidays. It also handles bill-splitting well. It could possibly be less appropriate for venues that need extremely detailed sales data, or for those venues that have very complicated menus or ordering options.

Incentivized

• Cloud hosting. Only has gone down once and was back up in a matter of hours. Updates are applied automatically.
• Easy to use from the librarian side. Little help or training is needed.
• Support is very helpful and approachable when issues arrive.

Incentivized

• Streamlines Kitchen Dockets
• Automatic billing
• Can add items to suit business needs
• Quick & Easy to set up

Incentivized

• Cost is pretty high.
• Some settings are difficult to locate, had to call tech support to find them.

Incentivized

• An easier to modify table plan
• A dedicated 'print receipt' button
• Improved sync times

Incentivized

We moved from Vend to Kounta because of Kounta's enhanced functionality for the hospitality domain. Vend was, at the time, more oriented towards the retail industry and so it lacked key features that would have allowed our business to grow and become more efficient. Over time, Kounta has continually improved and adapted to better suit its customers' needs.

Incentivized

• Cloud hosting has enabled an offsite backup of our library inventory.

Incentivized

• I find the program expensive to use

Incentivized