Great product for small restaurant
November 04, 2021

Great product for small restaurant

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Kounta

It's used as our main software for our restaurant. It's used by multiple staff across the organization. It prevents using manual paper dockets in the kitchen and makes our ordering process more streamlined and efficient. Adding products for sales is quick and easy and the overall use of the product is simple.

Pros

  • Streamlines Kitchen Dockets
  • Automatic billing
  • Can add items to suit business needs
  • Quick & Easy to set up

Cons

  • Reporting - function is inadequate unless you pay for the reporting module
  • Inventory setup is timely
  • When the program exports to MYOB it doesnt roll over simply, we have to manually adjust
  • I find the program expensive to use

Do you think Kounta delivers good value for the price?

Yes

Are you happy with Kounta's feature set?

Yes

Did Kounta live up to sales and marketing promises?

Yes

Did implementation of Kounta go as expected?

Yes

Would you buy Kounta again?

Yes

A simple kitchen makes Kounta easy and simple to use. If reporting is imperative for your business operations then you will need to be prepared to pay for the upgraded reporting module.

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