What users are saying about
1 Rating
12 Ratings
1 Rating
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Score 9 out of 100
12 Ratings
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Score 8.8 out of 100

Likelihood to Recommend

Alibaba Mail

Alibaba Mail is well suited for email management and is very well suited for us. It has many good features that are important, like being secure, and tools like the integrated calendar, which is useful for seeing schedules, availability, and scheduling meetings or events accordingly. Another quite important thing is that it offers a collaborative software solution.
Anonymous | TrustRadius Reviewer

FortiMail

FortiMail is useful for small businesses and large companies. If you are looking to filter inbound and outbound email, then it will do an effective job of keeping your network safe. The virus, malware, spam definitions are updated on a daily basis and will help any company that is looking to eliminate spam and malware.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Secure Email Gateway

Alibaba Mail
8.7
FortiMail
9.5
Anti-malware
Alibaba Mail
9.0
FortiMail
9.6
Cusomizability
Alibaba Mail
9.0
FortiMail
8.8
Data Loss Protection
Alibaba Mail
9.0
FortiMail
9.7
Threat Detection
Alibaba Mail
9.0
FortiMail
9.4
Sandboxing
Alibaba Mail
9.0
FortiMail
9.0
End-to-End Encryption
Alibaba Mail
8.0
FortiMail
10.0
Management Tools
Alibaba Mail
8.0
FortiMail
9.9

Pros

Alibaba Mail

  • Email management
  • Secure system
  • Built-in features
  • Easy integration
Anonymous | TrustRadius Reviewer

FortiMail

  • Protects email (virus, spam, ransomware).
  • Webmail is intuitive.
  • Stable platform.
  • Integration with other FortiGate products.
Daniel J. Canto Bonilla | TrustRadius Reviewer

Cons

Alibaba Mail

  • UI could be better
  • Integration
  • Mobile support
  • In-app support
Anonymous | TrustRadius Reviewer

FortiMail

  • I would like to see a recommended config come base on the box.
  • I would like to see a secure score type area.
Cody McNeill | TrustRadius Reviewer

Support Rating

Alibaba Mail

No score
No answers yet
No answers on this topic

FortiMail

FortiMail 9.2
Based on 4 answers
Any time I've had to use the support, it has been great! They always will recommend certain options, as well as explain what they do and why they are there. The support always gets back to me the same day, and are always pleasant to deal with. I never hesitate to call.
Cody McNeill | TrustRadius Reviewer

Alternatives Considered

Alibaba Mail

Not applicable, as we went for Alibaba Mail on recommendations.
Anonymous | TrustRadius Reviewer

FortiMail

FortiMail works much better than the previous product we used, McAfee Email Gateway.
Tom Parker | TrustRadius Reviewer

Return on Investment

Alibaba Mail

  • Secure system
  • Reduced cost as other ESPs were costlier
  • Enhanced productivity
  • Saves time
Anonymous | TrustRadius Reviewer

FortiMail

  • Less virus detected by computer, stopped before.
  • Way less fishing attempts.
  • Doesn't need too much resources.
Tommy Boucher | TrustRadius Reviewer

Pricing Details

Alibaba Mail

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

FortiMail

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Alibaba Mail
9.0
FortiMail
9.9

Support Rating

Alibaba Mail
FortiMail
9.2

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