What users are saying about
4 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.5 out of 100
Based on 4 reviews and ratings
19 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.4 out of 100
Based on 19 reviews and ratings
Feature Set Ratings
- FortiMail ranks higher in 1 feature set: Secure Email Gateway
Secure Email Gateway
8.7
Alibaba Mail
87%
9.9
FortiMail
99%
FortiMail ranks higher in 7/7 features
FortiMail ranks higher in 7/7 features
Anti-malware
9.0
90%
1 Rating
10.0
100%
3 Ratings
Cusomizability
9.0
90%
1 Rating
9.0
90%
4 Ratings
Data Loss Protection
9.0
90%
1 Rating
10.0
100%
4 Ratings
Threat Detection
9.0
90%
1 Rating
10.0
100%
4 Ratings
Sandboxing
9.0
90%
1 Rating
10.0
100%
2 Ratings
End-to-End Encryption
8.0
80%
1 Rating
10.0
100%
2 Ratings
Management Tools
8.0
80%
1 Rating
10.0
100%
4 Ratings
Attribute Ratings
- FortiMail is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
9.0
Alibaba Mail
90%
1 Rating
10.0
FortiMail
100%
6 Ratings
Support Rating
Alibaba Mail
N/A
0 Ratings
9.5
FortiMail
95%
4 Ratings
Likelihood to Recommend
Alibaba Mail
Alibaba Mail is well suited for email management and is very well suited for us. It has many good features that are important, like being secure, and tools like the integrated calendar, which is useful for seeing schedules, availability, and scheduling meetings or events accordingly. Another quite important thing is that it offers a collaborative software solution.

Verified User
Team Lead in Finance and Accounting
Banking Company, 201-500 employeesFortiMail
FortiMail is useful for small businesses and large companies. If you are looking to filter inbound and outbound email, then it will do an effective job of keeping your network safe. The virus, malware, spam definitions are updated on a daily basis and will help any company that is looking to eliminate spam and malware.

Verified User
Engineer in Information Technology
Airlines/Aviation Company, 51-200 employeesPros
Alibaba Mail
- Email management
- Secure system
- Built-in features
- Easy integration

Verified User
Team Lead in Finance and Accounting
Banking Company, 201-500 employeesFortiMail
- FortiMail earned a AAA rating from SE Labs and a 99.78%.
- Spam Capture Rate from Virus Bulletin.
- The solution has an effective Antivirus module that protects from malicious URLs and attachments.
- It also has an integrated cloud sandbox or can be integrated with a physical or virtual appliance (with an additional license).

Verified User
Engineer in Information Technology
Information Technology & Services Company, 11-50 employeesCons
Alibaba Mail
- UI could be better
- Integration
- Mobile support
- In-app support

Verified User
Team Lead in Finance and Accounting
Banking Company, 201-500 employeesFortiMail
- I would like to see a recommended config come base on the box.
- I would like to see a secure score type area.
Network and Systems Administrator II
Armour Transportation SystemsTransportation/Trucking/Railroad, 1001-5000 employees
Pricing Details
Alibaba Mail
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—FortiMail
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Support Rating
Alibaba Mail
No score
No answers yet
No answers on this topic
FortiMail
FortiMail 9.5
Based on 4 answers
Any time I've had to use the support, it has been great! They always will recommend certain options, as well as explain what they do and why they are there. The support always gets back to me the same day, and are always pleasant to deal with. I never hesitate to call.
Network and Systems Administrator II
Armour Transportation SystemsTransportation/Trucking/Railroad, 1001-5000 employees
Alternatives Considered
Alibaba Mail
Not applicable, as we went for Alibaba Mail on recommendations.

Verified User
Team Lead in Finance and Accounting
Banking Company, 201-500 employeesFortiMail
I have used Barracuda Email Security in the past and FortiMail is just as effective. The interface is easy to use, and the configuration is straightforward in setting it up to work with Microsoft Exchange. Spam detection is effective, as well as malware/viruses and phishing attempts. Overall it is a great service.

Verified User
Engineer in Information Technology
Airlines/Aviation Company, 51-200 employeesReturn on Investment
Alibaba Mail
- Secure system
- Reduced cost as other ESPs were costlier
- Enhanced productivity
- Saves time

Verified User
Team Lead in Finance and Accounting
Banking Company, 201-500 employeesFortiMail
- It has been positive since we do not have mail crashes and we protect the information that is transmitted by these means.
- The costs are very accessible.
- Easy deployment and implementation.
Senior Network Manager
MegamediaNewspapers, 501-1000 employees