What users are saying about
4 Ratings
19 Ratings
4 Ratings
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Score 8.5 out of 100
19 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.4 out of 100

Feature Set Ratings

  • FortiMail ranks higher in 1 feature set: Secure Email Gateway

Secure Email Gateway

8.7

Alibaba Mail

87%
9.9

FortiMail

99%
FortiMail ranks higher in 7/7 features

Anti-malware

9.0
90%
1 Rating
10.0
100%
3 Ratings

Cusomizability

9.0
90%
1 Rating
9.0
90%
4 Ratings

Data Loss Protection

9.0
90%
1 Rating
10.0
100%
4 Ratings

Threat Detection

9.0
90%
1 Rating
10.0
100%
4 Ratings

Sandboxing

9.0
90%
1 Rating
10.0
100%
2 Ratings

End-to-End Encryption

8.0
80%
1 Rating
10.0
100%
2 Ratings

Management Tools

8.0
80%
1 Rating
10.0
100%
4 Ratings

Attribute Ratings

  • FortiMail is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

9.0

Alibaba Mail

90%
1 Rating
10.0

FortiMail

100%
6 Ratings

Support Rating

Alibaba Mail

N/A
0 Ratings
9.5

FortiMail

95%
4 Ratings

Likelihood to Recommend

Alibaba Mail

Alibaba Mail is well suited for email management and is very well suited for us. It has many good features that are important, like being secure, and tools like the integrated calendar, which is useful for seeing schedules, availability, and scheduling meetings or events accordingly. Another quite important thing is that it offers a collaborative software solution.
Anonymous | TrustRadius Reviewer

FortiMail

FortiMail is useful for small businesses and large companies. If you are looking to filter inbound and outbound email, then it will do an effective job of keeping your network safe. The virus, malware, spam definitions are updated on a daily basis and will help any company that is looking to eliminate spam and malware.
Anonymous | TrustRadius Reviewer

Pros

Alibaba Mail

  • Email management
  • Secure system
  • Built-in features
  • Easy integration
Anonymous | TrustRadius Reviewer

FortiMail

  • FortiMail earned a AAA rating from SE Labs and a 99.78%.
  • Spam Capture Rate from Virus Bulletin.
  • The solution has an effective Antivirus module that protects from malicious URLs and attachments.
  • It also has an integrated cloud sandbox or can be integrated with a physical or virtual appliance (with an additional license).
Anonymous | TrustRadius Reviewer

Cons

Alibaba Mail

  • UI could be better
  • Integration
  • Mobile support
  • In-app support
Anonymous | TrustRadius Reviewer

FortiMail

  • I would like to see a recommended config come base on the box.
  • I would like to see a secure score type area.
Cody McNeill | TrustRadius Reviewer

Pricing Details

Alibaba Mail

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

FortiMail

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Support Rating

Alibaba Mail

No score
No answers yet
No answers on this topic

FortiMail

FortiMail 9.5
Based on 4 answers
Any time I've had to use the support, it has been great! They always will recommend certain options, as well as explain what they do and why they are there. The support always gets back to me the same day, and are always pleasant to deal with. I never hesitate to call.
Cody McNeill | TrustRadius Reviewer

Alternatives Considered

Alibaba Mail

Not applicable, as we went for Alibaba Mail on recommendations.
Anonymous | TrustRadius Reviewer

FortiMail

I have used Barracuda Email Security in the past and FortiMail is just as effective. The interface is easy to use, and the configuration is straightforward in setting it up to work with Microsoft Exchange. Spam detection is effective, as well as malware/viruses and phishing attempts. Overall it is a great service.
Anonymous | TrustRadius Reviewer

Return on Investment

Alibaba Mail

  • Secure system
  • Reduced cost as other ESPs were costlier
  • Enhanced productivity
  • Saves time
Anonymous | TrustRadius Reviewer

FortiMail

  • It has been positive since we do not have mail crashes and we protect the information that is transmitted by these means.
  • The costs are very accessible.
  • Easy deployment and implementation.
Daniel J. Canto Bonilla | TrustRadius Reviewer

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