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Alibaba Mail vs. Intermedia Email Plus vs. Smarsh

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Alibaba Mail

    Score8.5 out of 10
    N/AAlibaba Mail integrates features such as email management, online calendars, and contact management, as well as works seamlessly with existing office software applications to achieve better scalability and integration. This service offers enterprise users a brand new collaboration software solution.N/A

    Intermedia Email Plus

    Score9 out of 10
    N/AIntermedia Email Plus Exchange Email is a combined email productivity and security suite, providing anti-phishing, email archiving, email backup and archiving, as well as access to AnyMeeting web conferencing included via a subscription.N/A

    Smarsh

    Score7.5 out of 10
    N/AThe Smarsh Enterprise Platform is a unified, cloud-native solution designed to future-proof enterprise communications data strategies. Its technologies include elastic compute, natural language processing, machine learning and artificial intelligence.N/A
    Pricing
    Alibaba MailIntermedia Email PlusSmarsh
    Editions & Modules
    No answers on this topic
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Alibaba MailIntermedia Email PlusSmarsh
    Free Trial
    NoNoNo
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    NoNoNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Features
    Alibaba MailIntermedia Email PlusSmarsh
    Secure Email Gateway
    Comparison of Secure Email Gateway features of Alibaba Mail and Intermedia Email Plus and Smarsh
    Feature
    Alibaba Mail
    8.7
    1 Ratings
    3% above category average
    Intermedia Email Plus
    7.8
    1 Ratings
    8% below category average
    Smarsh
    -
    Ratings
    Anti-malware9.01 Ratings8.01 Ratings00 Ratings
    Customizability9.01 Ratings8.01 Ratings00 Ratings
    Data Loss Protection9.01 Ratings7.01 Ratings00 Ratings
    Threat Detection9.01 Ratings8.01 Ratings00 Ratings
    Sandboxing9.01 Ratings00 Ratings00 Ratings
    End-to-End Encryption8.01 Ratings8.01 Ratings00 Ratings
    Management Tools8.01 Ratings8.01 Ratings00 Ratings
    Best Alternatives
    Alibaba MailIntermedia Email PlusSmarsh
    Small Businesses
    Sophos Email
    Score9.1 out of 10
    Sophos Email
    Score9.1 out of 10
    Amazon S3 Glacier
    Score9 out of 10
    Medium-sized Companies
    Sophos Email
    Score9.1 out of 10
    Sophos Email
    Score9.1 out of 10
    Google Vault
    Score9.5 out of 10
    Enterprises
    Microsoft Exchange
    Score8.6 out of 10
    Microsoft Exchange
    Score8.6 out of 10
    Microsoft Exchange Online Archiving
    Score8.4 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    Alibaba MailIntermedia Email PlusSmarsh
    Likelihood to Recommend
    9.0
    (1 ratings)
    9.0
    (1 ratings)
    7.5
    (2 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    -
    (0 ratings)
    8.1
    (2 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    -
    (0 ratings)
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Alibaba MailIntermedia Email PlusSmarsh
    Likelihood to Recommend
    Alibaba Cloud
    Alibaba Mail is well suited for email management and is very well suited for us. It has many good features that are important, like being secure, and tools like the integrated calendar, which is useful for seeing schedules, availability, and scheduling meetings or events accordingly. Another quite important thing is that it offers a collaborative software solution.
    Incentivized
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    Intermedia
    This is the perfect solution for businesses that want a scalable solution with a fixed cost per user. Intermedia is amazing with no contracts.
    Incentivized
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    Smarsh
    This appliance is well suited for organizations that have a need to monitor, moderate, or log social networking site use or the use of any website. It is a very solid tool for any information security department to have at their disposal.
    Incentivized
    Read full review
    Pros
    Alibaba Cloud
    • Email management
    • Secure system
    • Built-in features
    • Easy integration
    Incentivized
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    Intermedia
    • Excellent support
    • Great performance
    Incentivized
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    Smarsh
    • Discovery: It allows for easy discoveries by the compliance and cyber security departments.
    • Ethical walls: This keeps certain departments from talking to each other.
    • Very granular control. This is a big product meaning you can get very detailed with it.
    • Once it's configured and running, we hardly ever have any issues.
    Incentivized
    Read full review
    Cons
    Alibaba Cloud
    • UI could be better
    • Integration
    • Mobile support
    • In-app support
    Incentivized
    Read full review
    Intermedia
    • Email filtering is good, but not excellent
    • Office 365 default settings require a little tweaking (registry)
    Incentivized
    Read full review
    Smarsh
    • Its configuration options were very large and required a good deal of time to learn all of the various settings.
    Incentivized
    Read full review
    Likelihood to Renew
    Alibaba Cloud
    No answers on this topic
    Intermedia
    No answers on this topic
    Smarsh
    It's the only product at this time that meets all of our requirements.
    Incentivized
    Read full review
    Usability
    Alibaba Cloud
    No answers on this topic
    Intermedia
    I love the usability of Intermedia Email Plus. The only downfall isn't their fault. The issue with Office 365 registry settings requires changes to connect to Intermedia Email Plus flawlessly.
    Incentivized
    Read full review
    Smarsh
    No answers on this topic
    Support Rating
    Alibaba Cloud
    No answers on this topic
    Intermedia
    Native English speaking support, excellent response, and quick resolution. Support is amazing at Intermedia.
    Incentivized
    Read full review
    Smarsh
    No answers on this topic
    Alternatives Considered
    Alibaba Cloud
    Not applicable, as we went for Alibaba Mail on recommendations.
    Incentivized
    Read full review
    Intermedia
    Intermedia Email Plus support is better, costs are comparable or better, and backups are better than the alternatives.
    Incentivized
    Read full review
    Smarsh
    This was the only appliance of its kind that I have used. Other devices have different capabilities for web filtering such as the checkpoint firewalls, but none of them offered the overall solution that was deployed with this product at that time.
    Incentivized
    Read full review
    Return on Investment
    Alibaba Cloud
    • Secure system
    • Reduced cost as other ESPs were costlier
    • Enhanced productivity
    • Saves time
    Incentivized
    Read full review
    Intermedia
    • Scalable for seasonal/variable employee count
    • Easy administration
    • Easy onboarding
    Incentivized
    Read full review
    Smarsh
    • Faster investigative work has led to increased employee efficiency when working on security investigations.
    Incentivized
    Read full review
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