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AlienVault OSSIM (discontinued) vs. Symantec IT Management Suite

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    AlienVault OSSIM (discontinued)

    Score4.2 out of 10
    N/AAlienVault OSSIM was an open source Security Information and Event Management (SIEM). AlienVault was acquired by AT&T Cybersecurity, now LevelBlue, and OSSIM is no longer available for sale.N/A

    Symantec IT Management Suite

    Score8 out of 10
    N/ASymantec IT Management Suite enables IT administrators to securely manage the entire lifecycle of desktops, laptops, and servers across Windows, Mac, Linux, Unix, and virtual environments including deployment, asset management, and patch management to reduce costs and increase productivity.N/A
    Pricing
    AlienVault OSSIM (discontinued)Symantec IT Management Suite
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    AlienVault OSSIM (discontinued)Symantec IT Management Suite
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    AlienVault OSSIM (discontinued)Symantec IT Management Suite
    Considered Both Products
    Discontinued Products
    No answer on this topic
    Broadcom
    No answer on this topic
    Key User Insights
    Would buy again
    71%
    Would buy again
    5 Answers
    No answers on this topic
    Delivers good value for the price
    83%
    Delivers good value for the price
    5 Answers
    No answers on this topic
    Happy with the feature set
    86%
    Happy with the feature set
    6 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    83%
    Lived up to sales and marketing promises
    5 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    7 Answers
    No answers on this topic
    Features
    AlienVault OSSIM (discontinued)Symantec IT Management Suite
    Security Information and Event Management (SIEM)
    Comparison of Security Information and Event Management (SIEM) features of AlienVault OSSIM (discontinued) and Symantec IT Management Suite
    Feature
    AlienVault OSSIM (discontinued)
    7.5
    10 Ratings
    6% below category average
    Symantec IT Management Suite
    -
    Ratings
    Centralized event and log data collection9.49 Ratings00 Ratings
    Correlation6.910 Ratings00 Ratings
    Event and log normalization/management8.110 Ratings00 Ratings
    Deployment flexibility8.210 Ratings00 Ratings
    Integration with Identity and Access Management Tools9.36 Ratings00 Ratings
    Custom dashboards and workspaces9.49 Ratings00 Ratings
    Host and network-based intrusion detection9.29 Ratings00 Ratings
    Data integration/API management5.32 Ratings00 Ratings
    Behavioral analytics and baselining5.42 Ratings00 Ratings
    Rules-based and algorithmic detection thresholds5.33 Ratings00 Ratings
    Response orchestration and automation6.32 Ratings00 Ratings
    Reporting and compliance management8.44 Ratings00 Ratings
    Incident indexing/searching6.43 Ratings00 Ratings
    IT Asset Management
    Comparison of IT Asset Management features of AlienVault OSSIM (discontinued) and Symantec IT Management Suite
    Feature
    AlienVault OSSIM (discontinued)
    -
    Ratings
    Symantec IT Management Suite
    8.6
    2 Ratings
    11% above category average
    Software and hardware inventory tracking00 Ratings7.02 Ratings
    License management00 Ratings10.02 Ratings
    Asset lifecycle monitoring00 Ratings9.02 Ratings
    Contract management00 Ratings9.02 Ratings
    Asset relationship management00 Ratings8.02 Ratings
    Best Alternatives
    AlienVault OSSIM (discontinued)Symantec IT Management Suite
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    IBM Security QRadar SIEM
    Score8.9 out of 10
    KACE Asset Management Appliance
    Score8.9 out of 10
    Enterprises
    SolarWinds Security Event Manager (SEM)
    Score8 out of 10
    KACE Systems Management Appliance
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    AlienVault OSSIM (discontinued)Symantec IT Management Suite
    Likelihood to Recommend
    9.3
    (10 ratings)
    8.0
    (2 ratings)
    Usability
    8.0
    (1 ratings)
    9.0
    (1 ratings)
    Support Rating
    7.9
    (3 ratings)
    8.0
    (1 ratings)
    User Testimonials
    AlienVault OSSIM (discontinued)Symantec IT Management Suite
    Likelihood to Recommend
    Discontinued Products
    If this is your first experience with a SIEM, this one can get you started. Take the time to learn the ins and outs of the product and you'll most likely be satisfied with it if your company is an SMB. If you need compliance reports, OSSIM is too small for you, you'll need to go with USM or USM Anywhere.
    Incentivized
    Read full review
    Broadcom
    The Symantec IT Management Suite is used throughout the company (global). It is efficient and reports via email any type of problem found, from threats to attacks. The update on the clients is carried out without being noticed. When the system is doing some sort of scan, older computers are slow. Other than that, I believe it is an ideal software for monitoring the entire infrastructure.
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • Asset discovery. Once installed in a centric, network-accessible server, OSSIM can poll all your endpoints with common protocols (SSH, SNMP, WMI) to detect and discover site-wide assets to monitor. You only need to group them by your own criteria once added to the product.
    • SIEM Event Correlation. You can define quite complex correlation rules to detect possible suspicious or malicious actions or attempts in your network, in order to categorize them as real threats or as false positives, thus streamlining your risk assessment and management.
    • Ease of installation. The entire AlienVault OSSIM is self-contained in an ISO file, which can be burned into a DVD or just mounted in your server of choice (physical or virtual) for deployment. The installation process is automated and quote verbosed, with options for static IP, email messaging and others.
    • Ease of access. Being AlienVault OSSIM a self-contained appliance, it can be accessed via web by any device that supports a web browser, being that desktops, workstation, mobile devices, etc. The OSSIM dashboard and other features are automatically rearranged to adapt to the particular device being in use.
    Incentivized
    Read full review
    Broadcom
    • End to end workstation imaging with a 45 minute average for OS, drivers and base software with only 1 technician touch to name the workstation.
    • Application usage reporting on what software is being used and how much - broken down by site, department and user.
    • 5% of managed workstations were patched.
    • IT lifecycle reports were automated with live inventory feeds to enable purchase reports.
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • Creating custom rules is a bit complicated
    • Reporting could be improved
    • Agent has caused conflicts with a couple of our other applications
    Incentivized
    Read full review
    Broadcom
    • Increased memory consumption
    • Older machines can not support the program
    Incentivized
    Read full review
    Usability
    Discontinued Products
    AlienVault OSSIM is far easy to use and manage - provided you know what you're doing. As any SIEM application, there is some background knowledge required in order to take advantage of the product's functionalities, such as the log correlation and analysis. Other than that, the application is quite usable and robust.
    Incentivized
    Read full review
    Broadcom
    I am bit biased after using Symantec ITSM for 10 plus years. However, I found its ability to wrap everything into one console for at a view enterprise health a powerful tool for my department and others. The ability to provide self healing of software packages to workstations was especially powerful. The ability to customize data connections to other tools and automate those inputs and outputs let us provide the business data to support enterprise decisions on Hardware and software usage.
    Incentivized
    Read full review
    Support Rating
    Discontinued Products
    Everything is done through MSSP and installation pro services. Once those hours are burned up, then you're on your own without a lot of help. Typically the pro services hours aren't enough to get past 60 days and MSSP are hit and miss. We had a miss for installation helpers.
    Incentivized
    Read full review
    Broadcom
    With the Blue Coat acquisition the question remains on how much support Symantec is going to give the ITSM suite. Its just not that sexy anymore to have to support a product that touches all the hardware anymore. A few of the really good support reps have gone the way of private which is very concerning.
    Incentivized
    Read full review
    Alternatives Considered
    Discontinued Products
    Originally my organization leveraged alien value due to the lower cost of entry and ability to manage it as a service provider. Unfortunately, after several years of working with this tool, it became unwieldy to use as it felt that almost every useful report had to be created by hand. As other tools have come out with the ability to do automated responses such as Stellar Data processor, we have begun to evaluate alternatives.
    Incentivized
    Read full review
    Broadcom
    We evaluated Norton and Kaspersky, we chose Symantec to provide more options and more guarantees. In addition, we have used the tool for more than 10 years in the company (the time I am working). It has an interface with all monitoring data and statistics. A specific display of each piece of connected equipment in the network, making monitoring easy and, in case of a threat, it notifies us.
    Incentivized
    Read full review
    Return on Investment
    Discontinued Products
    • It's difficult to put a monetary value on security, but with proper monitoring and alerting, incidents will be easier to avoid.
    • Helps with your compliancy, as it automatically alerts you for critical events.
    • Collects logs in the cloud, so protected from local issues, like SAN failures.
    Incentivized
    Read full review
    Broadcom
    • Reduction of virus infections
    • Greater clarity in the reports
    • Monitoring the network and infra
    Incentivized
    Read full review
    ScreenShots