TrustRadius

Alive5 vs. moinAI

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Alive5
Score 8.9 out of 10
N/A
With Alive5’s Business Class SMS platform, teams can text-enable their office phone lines to send 2-way texts, bulk messages, and manage conversations with customers, patients, clients or patrons with chatbot automation.
$5
per month
moinAI
Score 0.0 out of 10
N/A
moinAI is a self-learning, intelligent chatbot-solution applicable to the company’s digital customer communication. Whether a solution is required in marketing, customer services or sales – moinAI provides an automatized option, to enable a fast reaction to customer requests on a round-the-clock-basis. The tool is used to increase user satisfaction, generate leads, improve conversion-rate, or reduce support requests. The range of use cases extends from first-level support and…
$850
per month Intent-based
Pricing
Alive5moinAI
Editions & Modules
No answers on this topic
Professional
$2,450
per month per intent
Offerings
Pricing Offerings
Alive5moinAI
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional Details——
More Pricing Information
Community Pulse
Alive5moinAI
Best Alternatives
Alive5moinAI
Small Businesses
LocaliQ
LocaliQ
Score 8.8 out of 10
LocaliQ
LocaliQ
Score 8.8 out of 10
Medium-sized Companies
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Enterprises
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Alive5moinAI
Likelihood to Recommend
8.0
(2 ratings)
-
(0 ratings)
User Testimonials
Alive5moinAI
Likelihood to Recommend
Alive Technologies, Inc.
It is well suited for communication with existing customers and prospects. It is less appropriate for people just looking to visit our website to get up to date with the latest team news or those who aren't at a computer.
Verified User
Anonymous
Read full review
knowhere GmbH
No answers on this topic
Pros
Alive Technologies, Inc.
  • Mobile compatibility - AliveChat has a dynamic user interface which makes its popup chat widget display and work perfectly on all devices - mobile and desktop. Thus web visitors get a complete experience no matter the device from which they use in accessing our website.
  • Analytic - AliveChat provides us with a dynamic set of website analytics that helps us in analyzing our progress or decline in a timely manner. With the analytics provided by AliveChat, we are able to monitor the number of visitors on the website at a particular time, the duration of which they have been on the website, the number of times they have been on the website in time past etc.
  • Feature packed - AliveChat is packed with features which makes the job of the customer care agents easier. For instance, with AliveChat it is very easy for an agent to transfer a web visitors chat to another agent that has better answers to the agent's query. We are also able to introduce short survey questions to web visitors, which they respond to before they begin chatting with a customer care rep.
Chamakhe Maurieni | TrustRadius Reviewer
Read full review
knowhere GmbH
No answers on this topic
Cons
Alive Technologies, Inc.
  • There seems to always be required upgrades where you need to spend more money to get a better product.
  • The look and feel continues to change, not necessarily for the bad.
  • Price point has gone up a decent amount recently.
Verified User
Anonymous
Read full review
knowhere GmbH
No answers on this topic
Alternatives Considered
Alive Technologies, Inc.
AliveChat really serves a different purpose than other products. Very few products offer the ability to chat through our website, so it compliments our phone, text, and email options very well.
Verified User
Anonymous
Read full review
knowhere GmbH
No answers on this topic
Return on Investment
Alive Technologies, Inc.
  • AliveChat has made it easy for us to track the effectiveness of our marketing campaigns. As the real-time number of visitors on the website gives us insights into the performance of ongoing campaigns.
  • AliveChat also makes it possible for us to have an idea of where our web visitors are coming from i.e. via the pre-chat survey form for instance. We are able to generate important data like how a web visitor got to know about us, their expectations when visiting our website etc.
  • AliveChat makes it easy for web visitors to get a real-time response to their questions, with a delay of probably a few seconds.
Chamakhe Maurieni | TrustRadius Reviewer
Read full review
knowhere GmbH
No answers on this topic
ScreenShots

moinAI Screenshots

Screenshot of Customer Insights and Analytics: These display what users are talking about with the chatbot, and how successful the chatbot is with answering these requests.Screenshot of Just in case livechat: If the chatbot runs into a problem or doesn't know the answer it easily hand over the conversation to a Live-Chat-AgentScreenshot of A dreaming Chatbot: The chatbot might not know all the answers to all the questions but it can cluster unknown intents and think about them. This way the chatbot owner can generate new answers for unknown intents and help the chatbot learn and answer more.Screenshot of Why moinAI: An easy to integrate and no-code solution chatbot that is also GDPR-Compliant. moinAI also provides setup and AI training which is normally done by the user.Screenshot of moinAi in different industries: It doesn't matter if it's big e-commerce, single product shops, finance, insurance or else. The moinAI Chatbot can help in many different industries.