TrustRadius: an HG Insights company

What is moinAI?

moinAI is a self-learning, intelligent chatbot-solution applicable to the company’s digital customer communication. Whether a solution is required in marketing, customer services or sales – moinAI provides an automatized option, to enable a fast reaction to customer requests on a round-the-clock-basis.

Read more details.

Categories & Use Cases

Media

Screenshot of Customer Insights and Analytics: These display what users are talking about with the chatbot, and how successful the chatbot is with answering these requests.
Screenshot of Just in case livechat: If the chatbot runs into a problem or doesn't know the answer it easily hand over the conversation to a Live-Chat-Agent
Screenshot of A dreaming Chatbot: The chatbot might not know all the answers to all the questions but it can cluster unknown intents and think about them. This way the chatbot owner can generate new answers for unknown intents and help the chatbot learn and answer more.
Screenshot of Why moinAI: An easy to integrate and no-code solution chatbot that is also GDPR-Compliant. moinAI also provides setup and AI training which is normally done by the user.
Screenshot of moinAi in different industries: It doesn't matter if it's big e-commerce, single product shops, finance, insurance or else. The moinAI Chatbot can help in many different industries.

1 / 5

Screenshot of Customer Insights and Analytics: These display what users are talking about with the chatbot, and how successful the chatbot is with answering these requests.