moinAI

moinAI is a self-learning, intelligent chatbot-solution applicable to the company’s digital customer communication. Whether a solution is required in marketing, customer services or sales – moinAI provides an automatized option, to enable a fast reaction to customer requests on a round-the-clock-basis.

The tool is used to increase user satisfaction, generate leads, improve conversion-rate, or reduce support requests. The range of use cases extends from first-level support and marketing campaigns, to e-commerce strategies.

The vendor states its current customers include AmericanExpress, Geberit, Blume2000, VELUX and DER SPIEGEL.

About the company:

Behind moinAI stands knowhere GmbH. The company originated in Hamburg, Germany and was founded in 2015. Since then, knowhere GmbH specialized itself in creating and realizing intelligent chatbots. They state the company is managed by its owners and stands as a bootstrapped start-up, not depending on third-party-financing.