Likelihood to Recommend If you are looking for a one-stop solution, or you can easily migrate to one system, then I'd recommend Almyta. I would say and have heard it is much more beneficial when you just go all in. If you have a lot of organizing to do, it's a very useful one-stop tool for inventory solutions, purchasing, etc...
Read full review OMS is created for wholesale businesses and is used by many of the companies in our industry. It is apparent that their features have been carefully developed over time to address the business needs for B2B companies. Our company has thousands of SKUs and a unique pricing structure, and OMS was able to handle our unique needs. We would have liked the software to be more modern and to have a better user flow. Importing and exporting data requires a person with experience to handle.
Read full review Pros Good customization. Intuitive to use. Read full review Ih helps in inventory management, thus providing detailed updates on how much stock in availabe and at any moment can retrieve the detailed reports. It helps to schedule daily meeting and appointments with clients Save and retrieve real time orders information. Read full review Cons Sometimes troubleshooting is cumbersome. Forecasting seems to have a few bugs. Read full review OMS software been around for a long time and they have thoughtfully added features for wholesale businesses. However, the software is in need of an update that makes the software easier to use and more modern. The user flow could be improved and the layout could be more intuitive. It is inconvenient to change between modules. It takes time for team members to become familiar with the software. We appreciate the ability to import/export data, however we wish that this feature was easier to use for the team. Currently only a few members with technology experience are able to use the feature. Read full review Support Rating Their customer support people are very detail-oriented and helpful. I talk to them more than I would like, but they do a great job. Sometimes with software, the customer support can be very stuffy, but these guys are pretty committed to customer service and I appreciate that. They typically can solve an issue within 15-30 minutes.
Read full review We highly recommend OMS because of their customer support. When evaluating their software, we had a sales associate and a programmer walk us through the software and answer questions. They allowed us to demo the software at our offices. During onboarding, we received live training form a knowledgeable team member. We were happy that phone calls were always answered quickly. In fact, they reached out to us multiple times to make sure that we were set up and happy.
Read full review Alternatives Considered IBM Order Management is a good product but is on the expensive side. Additionally, I like to use MacOS and Almyta Control Systems is a little easy to use on a Mac. Almyta also has a broader range of support products. Personally, I really prefer Almyta's customer support and find them very helpful and responsive.
Read full review OMS system stacks up due to feature of using automation, data collaboration, data security,ease of sceduling meetings.
Read full review Return on Investment Helped increase efficiency by 15% in 2019. Is streamlining internal communication. Read full review There are lot of postive impacts and quite less effect on business, still including some of them- Positive impacts are efficiency, data security,organizing in systematic manner etc. Negative impact was empolyees were resisting to adopt the new system but later it worked using the training facility from OMS team and user manuals. Read full review ScreenShots