Altera Sunrise EHR vs. Veradigm Practice Management

This is well suited for small business needs where are only a handful of users need an EHR to perform their usual tasks such as patient charting etc. Allscripts Sunrise EHR can be challenging to use sometimes because of the slow processing speed, which may test your patience and can lead to frustration.

Although the EHR software industry is still developing, Allscripts has proven to be better than most.

Incentivized

• Create notes and prepare medical charts for patients
• Can easily create and modify templates
• Can create addendum to the notes

• Ease of monitoring reports from all providers for each provider
• Ease of copying last report into current on
• Ease of deleting report when starting the wrong type of report

Incentivized

• Speed can be improved as I face lagging and freezing issues with it.
• Reviewing notes from older visits is a little tricky as it requires a lot of clicks.
• The size of the EHR screen is not well optimized with your computer screen, and hence the fonts look very small.

• Some of the "canned" reports are wrong. We have reported issues to Allscripts multiple times and they never were interested in fixing the problem.
• The work and total RVU values that are assigned to each CPT code don't have a reference for the year so we have to keep changing them every year and overwrite the old ones.
• There is no option to load facility and non-facility values for total RVUs.

Incentivized

Moving away from paper reports is a little hard at first like ripping off a bandaid, but once you're fully integrated, it's just so much easier to see all your work over time and access reports, schedules, and all pertinent employment information for each patient. Not having to deal with paper files just changes the office completely.

Incentivized

I'm actually not sure if we call Allscripts support or our own support team with superusers. There never seems to be a problem that can't be fixed right away. The biggest problem you can have is when you start a report when the patient hasn't been checked in. I know how to fix it myself now, but it takes a few minutes with support when you need them to back it out.

Incentivized

Centricity is much more difficult to get support for in my experience.

Incentivized

• Best solution (charting, patient scheduling, workflow management, and many more features) for companies from 1 to 10 employees
• We have trained our staff and did not face any hiccups
• It has definitely improved our efficiency and overall productivity

• I am only a user but it's easy to assume that this program is very expensive.
• Access to reports across all providers is game-changing.
• Helping the patient navigate care by seeing not just reports but scheduled visits is also a major plus.

Incentivized