Allscripts Perspective from 3rd Party IT Support
February 16, 2015

Allscripts Perspective from 3rd Party IT Support

Stephen Adams | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Modules Used

  • PM
  • EHR

Overall Satisfaction with Allscripts Practice Management

I have supported Allscripts PM and EHR in large and small settings. The program is touched by nearly all staff in a practice, from scheduling to providers themselves entering notes. Generally, support is available with reasonable quickness, but can be frustrating slow to progress. Issues stemming from upgrades are often also slow to be resolved, and staff can expect delays on the first day in the office after an upgrade.
  • Patient Mangement
  • Appointment management
  • EHR
  • Upgrades
  • Support
  • Timely Responses to support requests.
  • Good EHR compared to alternatives.
  • Good PM compared to alternatives.
  • Compliant.
Centricity is much more difficult to get support for in my experience.
Family medicine
6-10 practitioners
Although the EHR software industry is still developing, Allscripts has proven to be better than most.

Allscripts Practice Management Feature Ratings