Ok for now
January 10, 2019

Ok for now

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Allscripts Practice Management


  • Easy to combine data and reports.
  • Submit claims for reimbursement.
  • Edit and review patient data in patient accounts.


  • Some of the "canned" reports are wrong. We have reported issues to Allscripts multiple times and they never were interested in fixing the problem.
  • The work and total RVU values that are assigned to each CPT code don't have a reference for the year so we have to keep changing them every year and overwrite the old ones.
  • There is no option to load facility and non-facility values for total RVUs.
Allscripts Practice Management is better than Athena because it does not come as a service but is the software only;
I prefer the flexibility for customization compared to the other products I have used. I also have the most experience with Allscripts Practice Management compared to the other competitors. I don't believe that Allscripts has a future based on company mission and culture and am strongly considering other options for the long run.
It is a good and reliable software. There have been some issues with reporting and security concerns but overall the software is reliable and good as a short-term and midterm investment. The company, however, doesn't understand that they are a data company and I am concerned if they have a future in the long run. I would be very careful to invest in it if you were planning to use this long term.

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