Allscripts is a game-changing EHR software
September 15, 2020

Allscripts is a game-changing EHR software

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Allscripts Practice Management

Allscripts is used across all providers in all 500 centers in the US.
  • Ease of monitoring reports from all providers for each provider
  • Ease of copying last report into current on
  • Ease of deleting report when starting the wrong type of report
  • Sometimes hard to find functionality due to complicated menus
  • Complication from having too many features
  • Lack of ability to send messages to other providers associated with same patient.
  • I am only a user but it's easy to assume that this program is very expensive.
  • Access to reports across all providers is game-changing.
  • Helping the patient navigate care by seeing not just reports but scheduled visits is also a major plus.
I can't remember the software we used for EHR with USHW and my colleagues don't remember either. It was probably PrognoCIS. It's not really a comparison. We still had to use paper files and we could not see the other providers' reports. Allscripts allows use to do away with paper files completely. The functionality is light years ahead and I think the ability to copy forward from my last report is my favorite feature.
I'm actually not sure if we call Allscripts support or our own support team with superusers. There never seems to be a problem that can't be fixed right away. The biggest problem you can have is when you start a report when the patient hasn't been checked in. I know how to fix it myself now, but it takes a few minutes with support when you need them to back it out.
Moving away from paper reports is a little hard at first like ripping off a bandaid, but once you're fully integrated, it's just so much easier to see all your work over time and access reports, schedules, and all pertinent employment information for each patient. Not having to deal with paper files just changes the office completely.

Do you think Allscripts Practice Management delivers good value for the price?

Yes

Are you happy with Allscripts Practice Management's feature set?

Yes

Did Allscripts Practice Management live up to sales and marketing promises?

Yes

Did implementation of Allscripts Practice Management go as expected?

Yes

Would you buy Allscripts Practice Management again?

Yes

I have been using Allscripts Practice Management at Concentra for about 2.5 years after they acquired US Healthworks. It has been a revelation so much so that I forget what we used at USHW. I know that the system we had was not comprehensive enough that we had to still use paper files and we could not access any other providers' reports. Allscripts allows a group practice to access every report, imaging, and employer communcations for each patient. It's very powerful for a large multi-center medical practice. It would be too complicated for smaller groups.