Alterian Real-Time CX Platform vs. Whatfix
Alterian Real-Time CX Platform vs. Whatfix
Product | Rating | Most Used By | Product Summary | Starting Price |
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Alterian Real-Time CX Platform | N/A | Alterian Real-Time CX Platform (launched as "Chameleon" in 2017) is a customer journey orchestration management solution, oriented towards global audiences. Alterian tracks individual journey performance in real time and, with metrics, evaluates the success of KPI/goal performances from multiple journeys. SDL divested itself of the platform in late 2016, and the Alterian division re-emerged as a result of this as an independent company. | N/A | |
Whatfix | N/A | Whatfix is a SaaS-based platform that enables businesses to create real-time interactive guides on their application. Whatfix can be integrated with ease across all user touch-points inside any platform across the web and desktop. Whatfix helps businesses with: Simplifying User Onboarding Making Employee Training Quicker and Effective Reducing Customer Support Costs by Making Platforms/Applications Self-serving Whatfix key features and… | N/A |
Alterian Real-Time CX Platform | Whatfix | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | — | All Pricing models are customized and tailor-made according to the customer's requirement. Please contact sales@whatfix.com for more details. | ||||||||||||||
More Pricing Information |
Alterian Real-Time CX Platform | Whatfix | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Alterian Real-Time CX Platform | Whatfix | |
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Small Businesses | Ortto Score 8.8 out of 10 | Pendo.io Score 8.2 out of 10 |
Medium-sized Companies | Quadient Inspire Score 9.4 out of 10 | Pendo.io Score 8.2 out of 10 |
Enterprises | Quadient Inspire Score 9.4 out of 10 | WalkMe Score 7.5 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Alterian Real-Time CX Platform | Whatfix | |
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Likelihood to Recommend | - (0 ratings) | 9.1 (26 ratings) |
Likelihood to Renew | - (0 ratings) | 9.1 (3 ratings) |
Usability | - (0 ratings) | 9.1 (7 ratings) |
Availability | - (0 ratings) | 9.1 (1 ratings) |
Performance | - (0 ratings) | 7.3 (1 ratings) |
Support Rating | - (0 ratings) | 9.1 (8 ratings) |
Online Training | - (0 ratings) | 9.1 (2 ratings) |
Implementation Rating | - (0 ratings) | 9.1 (3 ratings) |
Configurability | - (0 ratings) | 8.2 (2 ratings) |
Ease of integration | - (0 ratings) | 8.2 (1 ratings) |
Product Scalability | - (0 ratings) | 9.1 (1 ratings) |
Vendor post-sale | - (0 ratings) | 9.1 (1 ratings) |
Vendor pre-sale | - (0 ratings) | 8.2 (1 ratings) |
Alterian Real-Time CX Platform | Whatfix | |
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Likelihood to Recommend | Alterian No answers on this topic | Whatfix |
Pros | Alterian No answers on this topic | Whatfix |
Cons | Alterian No answers on this topic | Whatfix |
Likelihood to Renew | Alterian No answers on this topic | Whatfix |
Usability | Alterian No answers on this topic | Whatfix |
Performance | Alterian No answers on this topic | Whatfix |
Support Rating | Alterian No answers on this topic | Whatfix |
Online Training | Alterian No answers on this topic | Whatfix |
Implementation Rating | Alterian No answers on this topic | Whatfix |
Alternatives Considered | Alterian No answers on this topic | Whatfix |
Return on Investment | Alterian No answers on this topic | Whatfix |
ScreenShots | Whatfix Screenshots |