Amadeus Sales & Event Management vs. Spoonfed

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Amadeus Sales & Event Management
Score 6.1 out of 10
N/A
Amadeus offers their Sales & Event Management platform as a catering solution for larger hospitality chains, with eproposal generation and signing, their "plannerportal", and other features.N/A
Spoonfed
Score 6.0 out of 10
N/A
British company Spoonfed (formerly Aptus) offers their flagship catering software to medium-sized catering companies and restaurant chains as a comprehensive time management solution for events and catering services.N/A
Pricing
Amadeus Sales & Event ManagementSpoonfed
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Amadeus Sales & Event ManagementSpoonfed
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Amadeus Sales & Event ManagementSpoonfed
Top Pros
Top Cons
User Ratings
Amadeus Sales & Event ManagementSpoonfed
Likelihood to Recommend
10.0
(1 ratings)
6.0
(1 ratings)
Support Rating
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
Amadeus Sales & Event ManagementSpoonfed
Likelihood to Recommend
Amadeus IT Group
Great support and roll-out from Amadeus. The use of the product is very straight forward for the basics, and has great depth if you want to "get under the hood". The ability to centrally control contract or documentation formats across multiple regions, is a huge benefit.
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Spoonfed
Spoonfed is well suited for smaller catering teams, it offers the ability to have a large changing menu and for guests to place orders themselves. If you are doing catering business with repeat customers it's quite useful [as] you can repeat orders and save all of the guest's info in the database. I would not recommend it if it does not integrate into your point of sale as you will need to have an entirely different system for payments and sales because of this.
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Pros
Amadeus IT Group
  • Uniform Contracts
  • Consolidated Account Management
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Spoonfed
  • Ability to have robust and changing menu options.
  • Authorizing payments and payment links sent via email.
  • Customer profiles.
  • Ability to save credit card numbers for repeat guests.
  • Guests can place orders themselves.
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Cons
Amadeus IT Group
  • More "drag and drop" dashboarding
  • Ability to enter Goals/Budgets per person vs. by hotel
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Spoonfed
  • It's based out of England - so users in the USA sometimes run into unfamiliar verbiage or set up because of this, plus support team is in England.
  • Customer database set up isn't set up intuitively.
  • Glitches in functionality - sometimes is down/not working.
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Support Rating
Amadeus IT Group
From initial build out, and up through use in the live production environment, Amadeus Support has been extremely responsive, they take ownership of challenges presented, and they have strong follow up for satisfaction of resolution
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Spoonfed
No answers on this topic
Alternatives Considered
Amadeus IT Group
No comparison.... Caterease is super slim and feature poor. Amadeus is feature rich and highly customizable.
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Spoonfed
This is the only catering software that we have used. We were doing all of this in house beforehand.
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Return on Investment
Amadeus IT Group
  • Positive - Higher accountability for Sales Activities and Pipeline
  • Positive - Ability to more accurately harvest and mine lost opportunites
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Spoonfed
  • Not always intuitive for users in USA.
  • If you are able to set up the guests placing orders themselves, big ROI and ability to have a leaner catering team.
  • Calendar feature allows you to see orders at multi units / enterprise level.
  • Production sheets allow for commissary to track production for needs across multi units.
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ScreenShots

Spoonfed Screenshots

Screenshot of Menu information in Online OrderScreenshot of