Amadeus Sales & Events - a Best Buy for Hotel Operators!
December 19, 2019

Amadeus Sales & Events - a Best Buy for Hotel Operators!

Jerrod Jackson, CRME | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Amadeus Sales & Event Management

Amadeus Sales & Event Management has been a tremendous addition to our organization. We went from a manual, disjointed process, to a streamlined process. The biggest benefits for us have been consolidation, uniformity, and consistency.

Pros

  • Uniform Contracts
  • Consolidated Account Management

Cons

  • More "drag and drop" dashboarding
  • Ability to enter Goals/Budgets per person vs. by hotel
  • Positive - Higher accountability for Sales Activities and Pipeline
  • Positive - Ability to more accurately harvest and mine lost opportunites
No comparison.... Caterease is super slim and feature poor. Amadeus is feature rich and highly customizable.
From initial build out, and up through use in the live production environment, Amadeus Support has been extremely responsive, they take ownership of challenges presented, and they have strong follow up for satisfaction of resolution.

Do you think Amadeus Sales & Event Management delivers good value for the price?

Yes

Are you happy with Amadeus Sales & Event Management's feature set?

Yes

Did Amadeus Sales & Event Management live up to sales and marketing promises?

Yes

Did implementation of Amadeus Sales & Event Management go as expected?

Yes

Would you buy Amadeus Sales & Event Management again?

Yes

Great support and roll-out from Amadeus. The use of the product is very straight forward for the basics, and has great depth if you want to "get under the hood". The ability to centrally control contract or documentation formats across multiple regions, is a huge benefit.

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