TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Amazingmail

    Score9.7 out of 10
    N/AAmazingmail is a mobile app and website print-mail fulfillment partner, Amazingmail offers proprietary backbone technology that lets any business automatically send one or thousands of attention-getting cards the next business day.N/A

    Lob

    Score8.5 out of 10
    N/ALob in San Francisco provides the building blocks for developers to automate offline correspondences. Enterprise companies use Lob’s suite of APIs to mail fully dynamic and personalized customer communications with print media. Lob also provides insight into deliverability with piece-by-piece tracing and a proprietary Print Delivery Network to streamline production across fully redundant nodes all over the country.

    $0

    per month (Up to 500 Mailings)

    Pricing
    AmazingmailLob
    Editions & Modules
    No answers on this topic
    Startup Plan
    $260
    per month 3 users & Up to 3,000 monthly mailings
    Growth Plan
    $550
    per month 5 users & Up to 6,000 monthly mailings
    Developer Plan
    Free
    1 user & Up to 500 monthly mailings
    Enterprise Plan
    Contact Sales
    Offerings
    Pricing Offerings
    AmazingmailLob
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details
    More Pricing Information
    Community Pulse
    AmazingmailLob
    Considered Both Products
    Amazingmail
    No answer on this topic
    Lob
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    20 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    16 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    20 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    13 Answers
    Implementation went as expected
    No answers on this topic
    92%
    Implementation went as expected
    12 Answers
    Best Alternatives
    AmazingmailLob
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    PFL Direct Mail Platform
    Score9 out of 10
    PFL Direct Mail Platform
    Score9 out of 10
    Enterprises
    PFL Direct Mail Platform
    Score9 out of 10
    PFL Direct Mail Platform
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    AmazingmailLob
    Likelihood to Recommend
    10.0
    (1 ratings)
    8.4
    (21 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    6.8
    (2 ratings)
    Usability
    -
    (0 ratings)
    6.6
    (18 ratings)
    Availability
    -
    (0 ratings)
    8.2
    (1 ratings)
    Performance
    -
    (0 ratings)
    8.2
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    7.3
    (2 ratings)
    Configurability
    -
    (0 ratings)
    7.3
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    6.4
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    8.1
    (13 ratings)
    Product Scalability
    -
    (0 ratings)
    8.2
    (1 ratings)
    Professional Services
    -
    (0 ratings)
    6.4
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.2
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    7.3
    (1 ratings)
    User Testimonials
    AmazingmailLob
    Likelihood to Recommend
    Amazingmail
    I was looking for a way to automate my marketing efforts. I needed to mail my clients and customers, but I had no time to do it. With Amazingmail, I can now quickly and easily send beautiful cards to my clients and customers. You can even save templates so you can reuse them over and over! I can easily send out a lot of mailers at once, and my mailers are getting noticed. I'm already seeing more business.
    Incentivized
    Read full review
    Lob
    It is great for low-cost, high-volume mail campaigns for our agents. The price is very reasonable, and they can send out a lot. Once the design is approved and they send a list, we handle it, then Lob. When we have agents who want to handwrite the addresses, we choose someone else (a local print shop) to print and send them to our agents.
    Incentivized
    Read full review
    Pros
    Amazingmail
    No answers on this topic
    Lob
    • Address Verification and NCOA Cleaning
    • Autocomplete for our forms that allow a user to SKIP typing
    • Printing and mailing documents automatically over API
    Incentivized
    Read full review
    Cons
    Amazingmail
    No answers on this topic
    Lob
    • An automatically scheduled data export would be nice.
    • Functions such as adding or editing bank accounts, updating check details, and querying data require knowledge of the specific code and API infrastructure. It would be nice to do these things without being an engineer trained in their specific interface language.
    • They reduced their retention period on their interface to like 3 months, which is not ideal.
    Incentivized
    Read full review
    Likelihood to Renew
    Amazingmail
    No answers on this topic
    Lob
    will continue to use for specific mailing requirements
    Incentivized
    Read full review
    Usability
    Amazingmail
    No answers on this topic
    Lob
    Overall, Lob performs well for standard mailing needs and has helped streamline day-to-day processes. However, there are unique situations in the insurance industry that may require additional flexibility or capacity beyond their current model. Automation of certain state-required letters or follow-ups is something we wish we could perform.
    Incentivized
    Read full review
    Reliability and Availability
    Amazingmail
    No answers on this topic
    Lob
    i never witnessed a problem with lob
    Incentivized
    Read full review
    Performance
    Amazingmail
    No answers on this topic
    Lob
    perfect except from a minor tracking options missed
    Incentivized
    Read full review
    Support Rating
    Amazingmail
    No answers on this topic
    Lob
    good support, not many examples I can think of
    Incentivized
    Read full review
    Implementation Rating
    Amazingmail
    No answers on this topic
    Lob
    didn't participate but as for my information it was smooth
    Incentivized
    Read full review
    Alternatives Considered
    Amazingmail
    No answers on this topic
    Lob
    Root keeps Lob because it is already deeply integrated into our systems, and replacing it would require significant engineering effort with limited expected cost savings. As well as the unknowns that come with other options, switching vendors would likely require a significant multi-quarter effort without clear cost savings or efficiency gains.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Amazingmail
    No answers on this topic
    Lob
    it can be better because the volume pricing method doesn't benefit the clients much but lob itself
    Incentivized
    Read full review
    Scalability
    Amazingmail
    No answers on this topic
    Lob
    it will scale very well if its for saas companies
    Incentivized
    Read full review
    Professional Services
    Amazingmail
    No answers on this topic
    Lob
    decent overall
    Incentivized
    Read full review
    Return on Investment
    Amazingmail
    No answers on this topic
    Lob
    • The hard part is that the agents mostly see the returns over us, so I don't know the specific numbers.
    • Some agents have great responses; others not as much. Or they get 75% of their mailers returned, and we don't know why.
    Incentivized
    Read full review
    ScreenShots

    Lob Screenshots

    Screenshot of Lob's available integrations, that include CRM, CDP or marketing automation tools.Screenshot of Lob Analytics. These demonstrate the value of every send and find winning strategies with advanced analytics.Screenshot of Lob Template Gallery. This includes professionally designed templates optimized by a team of experts.Screenshot of Lob analytics dashboard shows trackable events from direct mail campaigns.